Alexis Duncan
Burlington,ON
Summary
Experienced Business Development Associate with expertise in lead generation, pipeline development, and sales closure. Demonstrated success in identifying new revenue streams and potential clients to drive growth. Thrives in challenging and competitive environments, consistently exceeding objectives.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Business Development Agent
Allstate Insurance Company of Canada
10.2018 - Current
- Organized networking events and trade shows, generating leads and fostering connections that contributed to a significant increase in sales
- Implemented a social media strategy that boosted engagement and drove sales growth by 80%.
- Built a robust professional network through active participation in community events, leading to collaborations that expanded the company's market presence.
- Engaged positively with each customer, providing professional and polite support for sales and service needs.
- Mentored junior team members, fostering professional development and enhancing overall team performance.
Property Claims Specialist
Aviva
06.2012 - 06.2018
- Planning, executing, and overseeing projects from start to finish.
- Investigated properties, classified damages, and created estimates outlining repair costs.
- Built relationships with colleagues, clients, or industry contacts for mutual benefit.
- Resolved client concerns swiftly and professionally, achieving a 95% customer satisfaction rating during the claims process.
- Engaged in continuous professional development, completing 12+ industry courses annually to stay ahead of trends, regulations, and best practices
Education
Accounting
Mohawk College of Applied Arts And Technology
Hamilton, ONSkills
- Brand recognition strategies
- Social media engagement
- Lead Generation
- Self-Motivation
- Problem-solving aptitude
- Multitasking
- Networking skills
- Lead Development
- Client relationship management
- Ongoing professional development
- Cross-functional coordination
Certification
- RIBO
- OTL
Timeline
Business Development Agent
Allstate Insurance Company of Canada
10.2018 - Current
Property Claims Specialist
Aviva
06.2012 - 06.2018
Accounting
Mohawk College of Applied Arts And Technology
Volunteering And Leadership
- Ambassador Burlington Chamber of Commerce: Represented the Chamber, fostering relationships and promoting local business initiatives.
- Crew Member Halton Habitat for Humanity
- Reader's Choice Award: Recognized for exceptional service and performance as determined by community votes and feedback.
Insurance Institute of Canada
- Principles and Practice of Insurance
- Essentials of Loss Adjusting
- Fraud Awareness and Prevention
- Insurance on Property
- Underwriting Essentials
Awards
Allstate Canada's National Community Hero - Recognized for exceptional contributions to community development and support.
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