Alexis Clark
Upland
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adapt at working effectively unsupervised and quickly mastering new skills.
Overview
6
6
years of professional experience
2019
2019
years of post-secondary education
Work History
Eligibility Worker II
Department of Public Social Services
El Monte
05.2025 - Current
- Reviewed applications for public assistance programs to ensure eligibility compliance.
- Evaluated client documentation and verified information for accuracy and completeness.
- Proactively updated client data including rent expense, income, and household changes.
Eligibility Worker I
Department of Public Social Services
El Monte
02.2024 - 05.2025
- Manage client queries regarding Cal Fresh Concerns with efficiency and empathy
- Successfully restore lost EBT benefits, mitigating the impact of EBT theft
- Collaborate with CalSaws to ensure smooth operations, enhancing client satisfaction
Intermediate Typist Clerk
Department of Public Social Services
City of Industry
04.2023 - 02.2024
- Managed clerical tasks such as mail handling and paperwork processing
- Supported senior clerks and social workers by maintaining organized workflow
- Exhibited detail-oriented approach in handling telework printer tasksStreamlined document management, enhancing filing system efficiency.
- Assisted clients with applications for adults and children with IHSS(In Home Supportive Services) and assigned them to Social workers.
Intermediate Clerk
Department of Public Social Services
City of Industry
10.2022 - 04.2023
- Conducted quality checks on documentation to ensure data integrity and accuracy.
- Prepared reports on case statuses and presented findings to supervisors regularly.
- Checked visitor credentials upon entry and referred to correct locations.
- Scanned documents into digital format for archiving purposes.
Warehouse Associate
QVC Distribution Center
Ontario
07.2022 - 09.2022
- Served as a key Warehouse Associate at QVC
- Packaged customer orders into totes with precision
- Utilized advanced order tracking systems
Mail Sorter
Pitney Bowes
Huntington Beach
09.2021 - 12.2021
- Managed mail sorting operations at Pitney Bowes
- Implemented effective solutions to conveyor belt jams
- Exhibited detail-focused approach to mail categorization
Office Clerk
Grace Personalized
Costa Mesa
03.2021 - 06.2021
- Handled customer orders with precision and speed and streamlined shipping process using FedEx systems
- Maintained comprehensive records of all transactions
- Addressed and rectified shipping and order issues promptly
- Boosted customer satisfaction through effective order management
Package Sorter
Amazon
Hawthorne
06.2020 - 08.2020
- Led package sorting operations at Amazon
- Guaranteed precise allocation of packages for shipment
- Thrived in a team-oriented, fast-paced setting
- Utilized innovative problem-solving to enhance sorting accuracy
Merchandiser
Disneyland Resort
Anaheim
06.2019 - 12.2019
- Welcomed and engaged with guests
- Handled cash and card transactions
- Maintained store's visual appeal
- Contributed to team's sales targets
Education
Associate of Arts - Humanities
Mount San Antonio College
Walnut, CA 12.2021 - 08.2025
Bellflower High School
Bellflower, CASome College (No Degree) -
Cerritos College
Norwalk, CASkills
- Customer service
- Data analysis
- Case management
- Attention to detail
- Problem Solving
References
References available upon request.
Timeline
Eligibility Worker II
Department of Public Social Services
05.2025 - Current
Eligibility Worker I
Department of Public Social Services
02.2024 - 05.2025
Intermediate Typist Clerk
Department of Public Social Services
04.2023 - 02.2024
Intermediate Clerk
Department of Public Social Services
10.2022 - 04.2023
Warehouse Associate
QVC Distribution Center
07.2022 - 09.2022
Associate of Arts - Humanities
Mount San Antonio College
12.2021 - 08.2025
Mail Sorter
Pitney Bowes
09.2021 - 12.2021
Office Clerk
Grace Personalized
03.2021 - 06.2021
Package Sorter
Amazon
06.2020 - 08.2020
Merchandiser
Disneyland Resort
06.2019 - 12.2019
Bellflower High School
Some College (No Degree) -
Cerritos College