Summary
Overview
Work History
Education
Skills
Certification
Affiliations
Languages
References
Timeline
Generic

Alexis Byers

Edmonton,AB

Summary

Customer-oriented bartender offering several-year background in various hospitality and customer service roles. Eager to work and goal-oriented, I am well in keeping the bar clean and assessing customer needs to maximize efficiency in quality service. Friendly and upbeat individual possessing outstanding dexterity coupled with first-rate multitasking and customer service abilities.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Bartender

Red Lobster
Edmonton, AB
08.2023 - Current
  • Consistently prepared high-quality alcoholic and non-alcoholic beverages following recipe standards.
  • Assisted in setting up the bar for service shift.
  • Followed safety protocols while handling sharp tools or dangerous chemicals.
  • Resolved customer complaints in a professional manner.
  • Stocked ice bins and coolers as needed throughout shift.
  • Adhered to strict hygiene protocols for maintaining a sanitized bar environment.
  • Checked identification cards for proof of age prior to serving alcohol beverages.
  • Kept track of all orders made by customers and communicated them promptly to kitchen staff.
  • Processed payments accurately and efficiently with POS system.
  • Greeted customers and provided excellent customer service.

Bartender Assistant (seasonal)

Folding Mountain Brewery
Hinton, AB
04.2022 - 09.2023
  • Replenished garnishes, juices, syrups, olives, ice bins. as needed.
  • Cleaned equipment used in drink preparation such as blenders and juicers.
  • Stocked shelves with liquor, beer, wine, and other beverage items.
  • Processed payments for purchases using cash registers or POS systems.
  • Greeted and assisted customers with a consistently upbeat demeanor.
  • Provided support during busy periods by helping out in other areas such as serving food or bussing tables.
  • Provided customer service by taking orders from patrons at the bar or via wait staff requests from dining areas.
  • Maintained cleanliness of bar area, including wiping down counters and tables.

Hostess

Ruth's Chris Steakhouse
Calgary
08.2021 - 04.2023
  • Greeted guests warmly upon arrival, seating them promptly.
  • Handled cash payments and reconciled daily transactions accurately.
  • Demonstrated strong interpersonal skills when interacting with customers.
  • Assisted servers in bussing tables when needed during busy periods.
  • Monitored dining room activity to ensure compliance with health regulations.
  • Provided menus to customers and answered questions regarding menu items.
  • Created an enjoyable atmosphere by engaging in friendly conversation with guests.
  • Assisted in preparing the restaurant for opening and closing shifts.
  • Accurately recorded customer information into reservation system.
  • Greeted guests upon arrival and escorted them to their tables.

Education

Diploma -

Spruce Grove Composite High School
Spruce Grove
06.2021

Skills

  • Payment Processing
  • Food Service
  • Menu Memorization
  • Beverage Preparation
  • Outgoing Personality
  • Courteous
  • Organizational
  • Outstanding customer service
  • Service-oriented mindset
  • Customer service expertise
  • Multilingual in French and English

Certification

  • Proserve → 05/01/23
  • First-aid → 04/01/21
  • Delf B1 → 06/01/21

Affiliations

I am a nationally competing athlete with a passion for helping younger players, and am often volunteering time to coach younger teams or camps throughout the year. I have a strong passion for working with people and I enjoy spending my time guiding and mentoring children moving into my sport.

Languages

English
Native/ Bilingual
French
Professional

References

References available upon request.

Timeline

Bartender

Red Lobster
08.2023 - Current

Bartender Assistant (seasonal)

Folding Mountain Brewery
04.2022 - 09.2023

Hostess

Ruth's Chris Steakhouse
08.2021 - 04.2023

Diploma -

Spruce Grove Composite High School

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Alexis Byers