Paige Boyle
Pasadena
Summary
Dynamic bartender with extensive expertise in spirits, dedicated to creating memorable experiences through personalized customer engagement. Known for a friendly and approachable demeanor, consistently fostering a welcoming atmosphere that encourages repeat business. Committed to elevating service standards and building a loyal customer base by delivering exceptional service and cultivating strong relationships. Passionate about staying updated on industry trends to enhance the overall guest experience.
Dynamic Dental Receptionist with experience managing front desk operations for heavily trafficked offices. Detail-oriented in chart preparation, following established protocol for records retention and security. Collaborative team member, maintaining positive communication and friendly nature.
Overview
10
10
years of professional experience
Work History
Bartender
Basin 141 LLC
04.2021 - Current
- Greeted guests to provide warm welcome and promote good customer service.
- Balanced efficiency with exceptional service to manage guests in high-volume environment.
- Followed alcohol awareness procedures to prevent intoxication and deal with intoxicated guests.
- Cleaned, organized and replenished supplies to maintain bar appearance.
- Engaged guests with friendly conversation to build bar loyalty and encourage repeat business.
- Used proper pour methods to reduce waste and spills.
- Set up and maintained appropriate stock levels for bar.
- Maintained clean and organized bar area, ensuring customer satisfaction.
- Promoted warm, fun atmosphere for guests and team members.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
Dental Front Office Receptionist
Johnny Kim DDS INC
04.2020 - 01.2022
- Communicated with existing patients for appointment reminders and routine cleanings.
- Resolved authorization and payment problems with patients' insurance providers.
- Greeted patients upon arrival and obtained necessary personal information.
- Organized patient files according to established procedures for easy retrieval.
- Conducted follow-up calls with patients after procedures to ensure satisfaction and address any concerns.
- Prepared insurance claim forms, explained benefits, and outlined pricing details for procedures and services.
Bartender/Waitress/Trainer
Buffalo Wild Wings
05.2017 - 03.2020
- Greet and serve guests in a timely manner
- Take on multiple guests at a time/up to 11 parties at a time
- Taking down food and drink orders, make/serve drinks for guests and fellow employees drink orders
- Upsell promotional items & new menu items
- Run food from BOH
- Take any dirty dishes to the BOH for cleaning
- Changing out beer kegs and soda machine syrups.
- Cleaned, organized and replenished supplies to maintain bar appearance.
Cashier
7-Eleven
01.2016 - 09.2017
- Gave customers full attention and attended to their needs.
- Promoted loyalty programs and store cards.
- Stocked store shelves and end-caps with merchandise.
- Balanced cash drawer at beginning and end of each shift.
- Kept clean, organized and well-stocked checkout areas.
- Bagged, boxed or wrapped products for customers.
- Engaged customers in pleasant conversation while completing cash register transactions.
- Provided information to customers on products or services.
Education
Associate of Science - Science
Pasadena City College
Pasadena, CAGED - undefined
Franklin AEWC
Los Angeles, CA06-2015
Skills
- Safe service compliance
- Beverage Preparation
- Strong Multitasking
- Menu Memorization
- Outgoing Personality
- Customer Service
- Payment Processing
- Attention to Detail
- Health codes compliance
- Dental terminology
- Administrative support
- Appointment confirmation
- Payment processing
- Patient scheduling
- HIPAA compliance
- Office organization
- Record management
- Insurance verification
- Billing procedures
- Record filing
LANGUAGE
English
Native
Timeline
Bartender
Basin 141 LLC
04.2021 - Current
Dental Front Office Receptionist
Johnny Kim DDS INC
04.2020 - 01.2022
Bartender/Waitress/Trainer
Buffalo Wild Wings
05.2017 - 03.2020
Cashier
7-Eleven
01.2016 - 09.2017
GED - undefined
Franklin AEWC
Associate of Science - Science
Pasadena City College