
Customer focused leader with 7+ years of management experience including beauty and service-driven retail. Proven ability to lead, coach, and develop high-performing teams while driving sales, operational excellence, and exceptional client experiences. Bilingual in English and native Spanish, with strengths in cross-functional leadership, inventory and labor management, workflow planning, and process execution. Experienced in delivering personalized, brand-aligned service, supporting business goals, and maintaining strong floor leadership. Known for collaborative problem-solving, clear communication, and adaptability across multiple roles and departments, with a strong commitment to upholding brand standards and creating inclusive, engaging environments.