Alexandria Maglio
Pitt Meadows
Summary
Motivated, detail-oriented sales representative with 5+ years of experience in commercial and residential construction sales. Prioritizing positive client interactions, excelling at identifying clients' needs and tailoring solutions to establish trust. Strong communication, negotiation, and problem-solving skills ensure exceptional service and long-term client satisfaction. Adept at managing the entire sales cycle, from lead generation to post-sale support, fostering repeat business. Committed to creating a positive client experience and contributing to the overall success of the team.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Educator
Lululemon
09.2024 - Current
- Assessed guests’ needs to provide customized, effective purchase and return solutions and support
- Provided technical product education by articulating the value and benefit of the product
- Facilitated a seamless end-to-end guest experience by conducting accurate and timely guest transactions and executing market-relevant omnichannel programs
- Used in-store technology to support store operations and provide positive guest experiences
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Sales Representative
Behr Paints
09.2020 - 05.2024
- Implemented a consultative selling approach that focused on understanding customer needs and providing tailored solutions, increasing overall customer satisfaction.
- Organized successful product demonstrations, showcasing key features and benefits to potential customers.
- Utilized CRM systems effectively for tracking leads, managing client information, and reporting progress to management.
- Increased sales revenue by developing and implementing effective sales strategies.
- Developed strong relationships with clients to foster loyalty and trust in the company''s services.
- Increased B2B sales by developing and maintaining strong relationships with key decisionmakers.
Personal Loan Specialist
Canada Drives
03.2020 - 09.2020
- Collated and verified all required loan documentation
- Used Salesforce and auto-dialing system to reach potential clients
- Checked income insurance and other applicable borrower paperwork
- Assessed and reported on loan application accuracy
- Handled high volume of inbound customer query telephone calls
Contractor Sales Associate
Maglio Building Centre/FVBS-Rona
07.2014 - 08.2019
- Provided quick, professional customer service, resolving issues efficiently and enhancing satisfaction in a fast-paced environment
- Handled phone inquiries, offering detailed information on store products and services
- Performed administration assistant duties including invoicing customers and data entry tasks
- Provided quotes and set up deliveries to job sites
- Processed customer orders via phone and email, maintaining accuracy and promptness
- Fostered strong relationships with returning customer for repeat business
- Mentored new team members on company protocols and best practices, fostering a cohesive work environment and ensuring consistent service quality
- Supported lumber yard, receiving, and office administration when needed
Receptionist
Chatters Hair Salon
11.2013 - 03.2014
- Managed appointment scheduling and client check-ins, enhancing customer satisfaction and efficiency
- Handled cash and credit transactions, ensuring accurate daily financial reporting
- Coordinated with stylists to optimize appointment flow, reducing client wait times
- Addressed customer inquiries and resolved issues promptly, improving overall client experience
Education
Business Management and Administration -
Sprott Shaw College
Vancouver, BC06.2024
High School Diploma -
LV Rogers
Nelson, BC06.2014
Skills
- Proficient in Salesforce and CRM software
- Lead generation and Prospecting
- Consultive Selling
- Ability to thrive under pressure
- Proficient in Microsoft Power Point, Word, and Excel
- Pipeline Management
- Proficient in resolving disputes
- Teamwork and Collaboration
- Supply chain management
- Cold and warm calling experince
- Sage 50 and Booking Keeping
- B2B sales
Certification
Integrity Selling
Timeline
Educator
Lululemon
09.2024 - Current
Sales Representative
Behr Paints
09.2020 - 05.2024
Personal Loan Specialist
Canada Drives
03.2020 - 09.2020
Contractor Sales Associate
Maglio Building Centre/FVBS-Rona
07.2014 - 08.2019
Receptionist
Chatters Hair Salon
11.2013 - 03.2014
High School Diploma -
LV Rogers
Business Management and Administration -
Sprott Shaw College
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