Alexandrea Nabarrete
Campbell
Summary
Healthcare professional with proven experience in clinic coordination and patient care management. Strong focus on team collaboration, ensuring smooth operations, and adapting to changing needs. Skilled in handling administrative tasks, scheduling, and patient communication. Reliable, results-driven, and prepared to make positive impact.
Overview
7
7
years of professional experience
Work History
Clinic Coordinator
Sutter Health Internal/Family Medicine and Pediatrics
Los Altos, California
08.2024 - Current
- Streamlined departmental operations by coordinating daily staff and provider schedules.
- Oversaw scheduling and logistics for meetings, ensuring effective communication and organized agendas.
- Compiled and structured critical department data into comprehensive reports and presentations for executive analysis and decision-making.
- Cultivated employee morale by implementing recognition programs and facilitating team-building activities.
- Facilitated recruitment initiatives to enhance team member onboarding processes.
- Directed daily operations to ensure efficient workflows and timely task completion within the department.
- Coordinated individual duties after careful evaluation of each employee's skill level and knowledge
- Resolved issues through active listening and open-ended questioning, escalating major problems to manager.
- Executed daily Kronos hygiene processes to ensure accurate timekeeping records.
- Oversaw scheduling and resource allocation to enhance staffing efficiency across departments and clinics.
- Formulated strategies to effectively manage staff shortages during peak periods, ensuring seamless continuity of care.
- Coordinated efforts with physicians and healthcare professionals to ensure effective interdisciplinary care strategies.
- Oversaw adherence to regulations, policies, and procedures to uphold accreditation standards.
- Oversaw the hiring, onboarding, and retention of qualified healthcare professionals to maintain a high-quality team
- Cultivated an inclusive work environment through the implementation of open communication channels, promoting constructive feedback among team members.
- Collaborated with medical personnel and patients to ensure effective identification and resolution of healthcare challenges.
- Monitored and maintained accuracy of information in electronic medical records software to enhance patient care quality.
- Executed routine facility inspections to identify improvement areas and mitigate hazards for staff and residents
- Tracked and analyzed clinicians' schedules, providing detailed reports during daily service line management meetings
- Evaluated and processed staff PTO requests while monitoring PTO bank to uphold organizational policies on time off
PSR/Interim Surgery Scheduler
Sutter Health Cardiology
San Jose, California
09.2022 - 08.2024
- Designed and executed a comprehensive front desk workflow, ensuring adherence and consistency in operations within first 6 months.
- Assumed leadership responsibilities in management's absence on a weekly basis.
- Facilitated personal task management while actively training and aiding peers in skill development.
- Coordinated interview activities and provided comprehensive training for new employees to ensure smooth onboarding.
- Facilitated internal and external referral processes while advising on diagnosis urgency in collaboration with providers.
- Coordinated hospital scheduling procedures and facilitated prior authorizations to ensure timely patient care.
- Coordinated PSR duties, ensuring efficient scheduling and collaboration with clinical staff to optimize patient care.
Administrator Assistant
Dunham Associates
San Jose, California
02.2020 - 08.2022
- Provided technical support for both clients and employees to ensure all data was properly recorded Ensured client satisfaction and performed administrative duties, including completing appropriate documentation and submitting data for accounting processing.
- Served as administrative support contact for federal and state processors; resolved issues remotely Organized large meetings for cross-functional events on- and off-site, scheduled, and coordinated interviews, maintained organizational charts and distribution lists, and handled confidential correspondence
- Maintained utmost discretion when dealing with sensitive topics
- Tracked, purchased, and maintained office supply inventory, minimizing cost and adhering to office budget.
- Scheduled and coordinated appointments and meetings as well as travel arrangements while ensuring a welcoming environment for clients
- Facilitated report and presentation preparation to enhance interdepartmental communication.
- Managed office supply inventory to maintain sufficient stock levels for operational efficiency.
Barista and Cashier
Gayle’s Bakery & Rosticceria
Capitola, California
02.2019 - 02.2020
- Maintained highest standards of cleanliness, conduct and service to support company reputation.
- Provided customers with product details such as coffee blends and preparation descriptions.
- Enthusiastically engaged customers during busy periods to keep the mood light and fun.
- Picked products from designated locations using various tools and transferred to appropriate areas for further processing. Operated company equipment with caution and according to manufacturer instructions to reduce risk of accidents and malfunctions.
- Trained new team members in cash register operation, stock procedures and customer service. Read weekly sales inserts and track changing prices to remain up-to-date on store promotions. Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions. Executed company policies, procedures, and safety standards to ensure the proper cleanliness and safety of the office and equipment
Education
Cabrillo College
Aptos, CaliforniaSkills
- HIPAA compliance
- Patient care coordination
- Insurance verification
- Critical thinking
- Healthcare administration
- Time management proficiency
- Teamwork and collaboration
- Problem-solving
- Reliability
- Team leadership
- Phone and email etiquette
Timeline
Clinic Coordinator
Sutter Health Internal/Family Medicine and Pediatrics
08.2024 - Current
PSR/Interim Surgery Scheduler
Sutter Health Cardiology
09.2022 - 08.2024
Administrator Assistant
Dunham Associates
02.2020 - 08.2022
Barista and Cashier
Gayle’s Bakery & Rosticceria
02.2019 - 02.2020
Cabrillo College