Summary
Overview
Work History
Education
Skills
Trainings And Licenses
Certification
Websites
References
Timeline
Generic

Jemimah Ocampo

Scarborough,Canada

Summary

Results-driven Clinic Coordinator with extensive experience in managing medical services and optimizing patient care. Proven track record in coordinating clinical activities, supervising staff, and enhancing administrative processes. Key achievements include successful implementation of healthcare protocols that significantly improved patient outcomes and clinic efficiency. Committed to fostering a positive environment for both patients and staff.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Clinic Coordinator

Sunnybrook Dental Associates
01.2022 - Current
  • Company Overview: Sunnybrook Hospital
  • Booking specialist (oral pathology) appointments
  • Responsible with organizing, compiling and filing data for both electronic and paper patient information
  • In charge of urgent referral bookings for oral pathology doctors
  • Reminds patients regarding their upcoming appointments
  • Responsible for keeping the time table of referrals in a matter of urgency, prioritization upon doctor’s review
  • Sunnybrook Hospital

Dental Office Receptionist and Insurance Coordinator

Dr. Tony Kekatos
06.2015 - Current
  • Booking dental appointments (hygiene, routine, surgical procedures)
  • Responsible with electronic insurance billing
  • Keeps track of daily schedules, of the dentist, orthodontist, and hygienists
  • Makes sure that every patient and insurance information is updated regularly
  • Reminds patients regarding their upcoming appointments
  • Responsible for keeping the flow of patient timely and in an orderly manner and according to schedule

Education

Medical Terminology Course -

Centennial College
Toronto, ON
09.2017

Medical and General Laboratory Assistant Diploma -

Medix School
Scarborough, ON
08.2013

Skills

  • Appointment scheduling
  • Electronic health records
  • Insurance billing
  • Patient referral management
  • Data organization
  • Customer service
  • Compliance regulations
  • Team collaboration
  • Time management
  • Effective communication
  • Administrative support
  • Problem solving
  • Attention to detail
  • Insurance verification
  • Medical terminology proficiency
  • Patient confidentiality
  • Critical thinking
  • Emergency response preparedness
  • Medical office organization
  • Appointment scheduling expertise
  • Medical billing
  • Electronic health records management
  • Visit followups
  • Front desk reception
  • Records maintenance
  • Multitasking Abilities
  • Interpersonal skills
  • Adaptability
  • Phlebotomy techniques
  • Vital signs monitoring
  • Infection control procedures
  • Healthcare customer service
  • Clinical procedure assistance
  • Patient confidentiality compliance
  • Time management proficiency
  • Patient care coordination
  • HIPAA compliance
  • Prioritization skills
  • Database management
  • Healthcare administration

Trainings And Licenses

  • Licensed Medical Laboratory Technician (MPLAO)
  • First-Aid and CPR Training, 05/01/18
  • Workplace Hazardous Materials Information System, 08/01/13

Certification

MPLAO

References

Dr. Marco Magalhaes- Sunnybrook Health Sciences / University of Toronto

email: marco.magalhaes@utoronto.ca / marco.magalhaes@sunnybrook.ca

Agapita Rosales- Sunnybrook Health Science

agapita.rosales@sunnybrook.ca

Timeline

Clinic Coordinator

Sunnybrook Dental Associates
01.2022 - Current

Dental Office Receptionist and Insurance Coordinator

Dr. Tony Kekatos
06.2015 - Current

Medical Terminology Course -

Centennial College

Medical and General Laboratory Assistant Diploma -

Medix School

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Jemimah Ocampo