Alexandrea Marchand
Health Administrator
Vernon,BC
Summary
Adaptable and compassionate professional with a diverse background in healthcare, welding, customer service, and leadership. Experienced in medical office administration, patient care coordination, and skilled trades. Known for being reliable, efficient, and a strong communicator who thrives in collaborative, fast-paced environments. Passionate about contributing to Indigenous wellness and community care.
Overview
10
10
years of professional experience
4
4
Certifications
Work History
Health Administrator / Medical Office Assistant (MOA)
Okanagan Indian Band
11.2023 - Current
- Coordinate appointments and clinical schedules for multiple healthcare providers
- Operate EMR systems for patient intake, data entry, appointment management, and documentation
- Greet, screen, and assist patients in a culturally safe, trauma-informed setting
- Maintain and update medical and administrative filing systems (paper and digital)
- Receive and handle medications, prescriptions, and harm reduction supplies with discretion and accuracy
- Liaise with physicians, nurses, pharmacists, and external providers to ensure timely referrals and follow-ups
- Monitor and reorder clinical and office supplies; maintain inventory levels and vendor communication
- Provide MOA coverage as needed; assist in event coordination, vaccination clinics, and community outreach
- Uphold confidentiality standards in accordance with healthcare and Indigenous governance policies
Cleaner / Cook
North Okanagan Hospice Society
04.2023 - 06.2025
- Maintained a clean, calm, and dignified environment for patients, families, and staff
- Prepared individualized meals according to dietary restrictions and patient preferences
Residential Cleaner
Bee Eco
02.2021 - Current
- Provide eco-friendly residential cleaning services tailored to client preferences
- Build long-term client trust through quality, reliability, and clear communication
Welder (Part-Time)
Penguin Welding
01.2018 - 11.2020
- Performed MIG, TIG, and stick welding for custom and structural projects
- Read and interpreted blueprints and technical drawings for accurate fabrication
- Cut, fit, and assembled metal components using hand and power tools
- Maintained equipment, adhered to safety standards, and collaborated with shop team
Manager
Indigenous Bloom
11.2019 - 01.2022
- Supervised daily store operations, including staffing, inventory, and scheduling
- Educated customers about cannabis products, regulations, and responsible use
Service Representative / Driver
Budget
04.2017 - 01.2018
- Delivered high-level customer service; processed rentals and performed vehicle inspections
- Managed vehicle pickups, returns, and coordination across local branches
Product Process Specialist / Safety Captain
Best Buy Canada
04.2015 - 05.2019
- Led inventory flow operations including receiving, labeling, and restocking merchandise
- Oversaw warehouse organization and enforced stockroom safety protocols
- Served as Safety Captain: led team training, safety checks, and WHMIS compliance
- Worked with department leads to streamline product handling and reduce shrinkage
- Mentored new employees and supported major product launches and promotions
Education
Medical Office Assistant (MOA) Certificate - undefined
Okanagan College
Vernon, BCC-Level Welding Certificate - undefined
Okanagan College
Vernon, BCWomen in Trades Certificate - undefined
Okanagan College
Kelowna, BCHigh School Diploma - undefined
Clarence Fulton Secondary
Vernon, BCSkills
Medical Office Admin
undefinedCertification
C-Level Welding, Valid
Timeline
Health Administrator / Medical Office Assistant (MOA)
Okanagan Indian Band
11.2023 - Current
Cleaner / Cook
North Okanagan Hospice Society
04.2023 - 06.2025
Residential Cleaner
Bee Eco
02.2021 - Current
Manager
Indigenous Bloom
11.2019 - 01.2022
Welder (Part-Time)
Penguin Welding
01.2018 - 11.2020
Service Representative / Driver
Budget
04.2017 - 01.2018
Product Process Specialist / Safety Captain
Best Buy Canada
04.2015 - 05.2019
Medical Office Assistant (MOA) Certificate - undefined
Okanagan College
C-Level Welding Certificate - undefined
Okanagan College
Women in Trades Certificate - undefined
Okanagan College
High School Diploma - undefined
Clarence Fulton Secondary
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