Alexandrea Marchand
Health Administrator
Vernon,BC
Summary
Adaptable and compassionate professional with a diverse background in healthcare, welding, customer service, and leadership. Experienced in medical office administration, patient care coordination, and skilled trades. Known for being reliable, efficient, and a strong communicator who thrives in collaborative, fast-paced environments. Passionate about contributing to Indigenous wellness and community care.
Overview
10
10
years of professional experience
4
4
Certifications
Work History
Health Administrator / Medical Office Assistant (MOA)
Okanagan Indian Band
11.2023 - Current
- Coordinate appointments and clinical schedules for multiple healthcare providers
- Operate EMR systems for patient intake, data entry, appointment management, and documentation
- Greet, screen, and assist patients in a culturally safe, trauma-informed setting
- Maintain and update medical and administrative filing systems (paper and digital)
- Receive and handle medications, prescriptions, and harm reduction supplies with discretion and accuracy
- Liaise with physicians, nurses, pharmacists, and external providers to ensure timely referrals and follow-ups
- Monitor and reorder clinical and office supplies; maintain inventory levels and vendor communication
- Provide MOA coverage as needed; assist in event coordination, vaccination clinics, and community outreach
- Uphold confidentiality standards in accordance with healthcare and Indigenous governance policies
Cleaner / Cook
North Okanagan Hospice Society
04.2023 - 06.2025
- Maintained a clean, calm, and dignified environment for patients, families, and staff
- Prepared individualized meals according to dietary restrictions and patient preferences
Residential Cleaner
Bee Eco
02.2021 - Current
- Provide eco-friendly residential cleaning services tailored to client preferences
- Build long-term client trust through quality, reliability, and clear communication
Welder (Part-Time)
Penguin Welding
01.2018 - 11.2020
- Performed MIG, TIG, and stick welding for custom and structural projects
- Read and interpreted blueprints and technical drawings for accurate fabrication
- Cut, fit, and assembled metal components using hand and power tools
- Maintained equipment, adhered to safety standards, and collaborated with shop team
Manager
Indigenous Bloom
11.2019 - 01.2022
- Supervised daily store operations, including staffing, inventory, and scheduling
- Educated customers about cannabis products, regulations, and responsible use
Service Representative / Driver
Budget
04.2017 - 01.2018
- Delivered high-level customer service; processed rentals and performed vehicle inspections
- Managed vehicle pickups, returns, and coordination across local branches
Product Process Specialist / Safety Captain
Best Buy Canada
04.2015 - 05.2019
- Led inventory flow operations including receiving, labeling, and restocking merchandise
- Oversaw warehouse organization and enforced stockroom safety protocols
- Served as Safety Captain: led team training, safety checks, and WHMIS compliance
- Worked with department leads to streamline product handling and reduce shrinkage
- Mentored new employees and supported major product launches and promotions
Education
Medical Office Assistant (MOA) Certificate - undefined
Okanagan College
Vernon, BCC-Level Welding Certificate - undefined
Okanagan College
Vernon, BCWomen in Trades Certificate - undefined
Okanagan College
Kelowna, BCHigh School Diploma - undefined
Clarence Fulton Secondary
Vernon, BCSkills
Medical Office Admin
EMR Systems
Appointment Booking
Front Desk Operations
Medication Receiving
Inventory Handling
MIG Welding
TIG Welding
Stick Welding
Metal Fabrication
Interpersonal Communication
Customer Service
File Management
Documentation
Cannabis Sales
Retail Leadership
Cleaning
Sanitation
Food Preparation
Microsoft Office
Email Correspondence
Cultural Safety
Indigenous Health Navigation
Certification
C-Level Welding, Valid
Timeline
Health Administrator / Medical Office Assistant (MOA)
Okanagan Indian Band
11.2023 - Current
Cleaner / Cook
North Okanagan Hospice Society
04.2023 - 06.2025
Residential Cleaner
Bee Eco
02.2021 - Current
Manager
Indigenous Bloom
11.2019 - 01.2022
Welder (Part-Time)
Penguin Welding
01.2018 - 11.2020
Service Representative / Driver
Budget
04.2017 - 01.2018
Product Process Specialist / Safety Captain
Best Buy Canada
04.2015 - 05.2019
Medical Office Assistant (MOA) Certificate - undefined
Okanagan College
C-Level Welding Certificate - undefined
Okanagan College
Women in Trades Certificate - undefined
Okanagan College
High School Diploma - undefined
Clarence Fulton Secondary