Alexandra Reynolds
Oakbank
Summary
Energetic Customs Coordinator at TEAMS Transport with a proven track record in cross-border operations and exceptional customer service. Streamlined customs processes, enhancing compliance and efficiency, while optimizing data entry workflows to boost accuracy. Adept at multitasking and fostering teamwork, driving significant improvements in client satisfaction and operational effectiveness.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Dedicated and systematic Data Entry Specialist with service-oriented support of local and international customers. Team-minded, dependable and tech-savvy. Ready to bring 7 years of experience in Data Entry Operations.
Overview
7
7
years of professional experience
Work History
Customs Coordinator
TEAMS Transport
04.2018 - Current
- Resolved complex customs-related issues quickly, minimizing impact on customer timelines and satisfaction levels.
- Streamlined customs processes by implementing efficient documentation and filing systems.
- Maintained up-to-date knowledge of import/export regulations, ensuring full compliance in all transactions.
- Supported company growth by efficiently scaling customs operations to handle increasing shipment volumes.
Data Entry Lead
TEAMS Transport
04.2018 - Current
- Optimized workflow management, resulting in faster completion of assignments and increased customer satisfaction.
- Implemented time-saving strategies to expedite the completion of large-scale projects without compromising on accuracy or quality.
- Maximized customer satisfaction levels by proactively addressing concerns related to data accuracy, timelines, or other service-related issues as they arose throughout project lifecycles.
- Completed data entry tasks with accuracy and efficiency.
Dispatch Coordinator
TEAMS Transport
04.2018 - Current
- Developed strong relationships with clients by providing consistent updates on shipment statuses and addressing concerns promptly.
- Mitigated potential conflicts between drivers or customers by acting as a liaison during high-pressure situations.
- Streamlined communication between drivers, customers, and management for improved customer satisfaction.
- Collaborated with warehouse staff to prioritize shipments based on urgency and importance.
- Responded to high volume of phone and email requests to provide logistics information.
- Maintained accurate records of dispatched orders, ensuring efficient billing processes and client satisfaction.
Education
High School Diploma -
Springfield Collegiate Institute
Oakbank MB06-2009
Skills
- Cross-border operations
- Recordkeeping accuracy
- Cross-functional teamwork
- Teamwork and collaboration
- Customer service
- Time management
- Attention to detail
- Multitasking
- Excellent communication
- Critical thinking
- Data entry
- Shipment tracking
- Logistics coordination
- Customs clearance management
Languages
English
Native or Bilingual
Interests
Love to read, spend time in nature, raising my son to be a strong and caring individual
Timeline
Customs Coordinator
TEAMS Transport
04.2018 - Current
Data Entry Lead
TEAMS Transport
04.2018 - Current
Dispatch Coordinator
TEAMS Transport
04.2018 - Current
High School Diploma -
Springfield Collegiate Institute
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