Alex McGregor

• Lead daily operations, ensuring efficiency, high-quality service, and a positive team environment
• Provide mentorship to new and existing staff
• Help coordinate task delegation to maintain smooth workflow
• Support inventory management by monitoring stock levels and communicating ordering needs
• Assist with cash handling & register balancing
• Maintain cleanliness and organization
• Act as a key point of contact for customer concerns

Interim Manager (One-Month Assignment, October 2024)

• Temporarily stepped into a managerial role, overseeing store operations and leading the team
• Managed inventory orders and staff scheduling concerns
• Ensured smooth workflow, resolved customer concerns, and maintained high service standards

• Provided menu recommendations and accommodated dietary needs
• Resolved customer concerns and ensured guest satisfaction
• Upsold high-margin items to boost sales

• Handled high-volume tourist traffic with efficient, friendly service
• Assisted with inventory restocking and maintaining organized displays
• Led shifts, supported staff, and maintained smooth operations