Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Alexandra Jolnaci

Richmond,Bc

Summary

I offer a unique combination of skills and experiences that make me an asset to any team. My fluency in multiple languages, including Russian and Romanian as native languages, along with my proficiency in English and Ukrainian, enables effective communication and engagement with a diverse range of people. My educational background in law and continuous pursuit of professional development, from web design to aviation training, highlight my commitment to learning and adaptability. I have a proven track record in customer-focused roles, from cashier and waiter to office management, demonstrating my strong work ethic and customer service skills. My experience as a police officer and in airport handling positions has sharpened my attention to detail, organizational abilities, and adherence to protocols. I'm confident that I can contribute positively to any role, delivering excellent service and contributing to the success of the organization.

Overview

9
9
years of professional experience

Work History

Passenger Check-in Agent and Supervisor

Airport Handling
08.2021 - 09.2023

Border Police Officer

Border Police Moldova
07.2021 - 11.2021
  • Responded to inquiries and correspondence from the public, providing guidance and information regarding the regulations and procedures associated with crossing the national border.

Passenger Check-in Agent and Supervisor

Airport Handling
05.2018 - 11.2020
  • Utilized various registration systems (Altea, Sabre, Astra, DCS, iPort, Radix, Navitare, GoNow) for airlines like Austrian Airlines, Lufthansa, Turkish Airlines, Tarom, LOT Polish, MAU, S7, Aeroflot, Wizzair, FlyOne, AirMoldova
  • Conducted passenger check-in and boarding procedures, document verification, and aircraft manifest distribution
  • Assisted with flight planning, passenger loading, and seating arrangements
  • Provided service to business class and VIP passengers.

Hall Manager

2BuksPub
10.2014 - 03.2018
  • Coordinated activities and events to create safe, positive and inclusive environment.
  • Provided crisis management and intervention during emergency situations.
  • Solved grievances and complaints by collaborating with residents.

Cafe Worker

Frog Cafe
06.2016 - 08.2016
  • Provided exceptional service to diners, ensuring their needs are met promptly and courteously
  • Accurately took and recorded food and drink orders from customers, including special requests and dietary restrictions
  • Demonstrated a thorough understanding of the menu, including ingredient details, preparation methods, and recommendations
  • Ensured all dishes and beverages are served attractively and according to established standards
  • Continually improved skills and stayed updated on menu changes and industry trends through training and professional development.

Education

Web Design Courses -

Business And Management

Cornestone
Vancuver
09.2024

Safety Training -

02.2022

DGR Training -

01.2022

Security Training -

10.2021

French Courses -

09.2020

University of Political and Economic Studies "C.Stere," - Faculty of Law

08.2018

English Courses -

05.2018

State University of the Republic of Moldova, Faculty of Law - Law

08.2016

Skills

  • Customer Service
  • Cash Handling
  • Attention to Detail
  • Time Management
  • Problem Solving
  • Communication
  • Team Leader
  • Excel
  • Food service

Languages

Russian
Native or Bilingual
Romanian
Native or Bilingual
English
Professional Working
Ukrainian
Full Professional

Timeline

Passenger Check-in Agent and Supervisor

Airport Handling
08.2021 - 09.2023

Border Police Officer

Border Police Moldova
07.2021 - 11.2021

Passenger Check-in Agent and Supervisor

Airport Handling
05.2018 - 11.2020

Cafe Worker

Frog Cafe
06.2016 - 08.2016

Hall Manager

2BuksPub
10.2014 - 03.2018

Web Design Courses -

Business And Management

Cornestone

Safety Training -

DGR Training -

Security Training -

French Courses -

University of Political and Economic Studies "C.Stere," - Faculty of Law

English Courses -

State University of the Republic of Moldova, Faculty of Law - Law

Alexandra Jolnaci