Alexandra Herring
Concord,CA
Summary
Professional in healthcare with solid experience in clinical and administrative duties. Skilled in patient care, medical procedures, and electronic health records. Strong focus on teamwork, adaptability, and delivering high-quality results. Reliable in fast-paced environments and adept at supporting medical staff and patients effectively.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Server and Manager
Rocco's Restaurant and Pizzeria
09.2012 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
Office Manager
Bass Advanced Sleep Diagnostics
09.2020 - 04.2025
- Managed daily administrative tasks to ensure smooth operations within the medical office environment.
- Contacted insurance companies to verify coverage, deductibles and payments.
- Confirmed appointments, communicated with clients, and updated client records.
- Ensured accurate billing by verifying insurance information and processing payments accordingly.
Medical Assistant
Bass Respiratory Medical Group
06.2017 - 09.2020
- Directed patients to exam rooms and prepared for physician examinations.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Assisted with billing and coding processes, ensuring accurate insurance claims and patient invoicing.
- Performed medical records management, including filing, organizing and scanning documents.
Administrative Assistant
East Bay Skin Cancer Center
06.2012 - 09.2012
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Collaborated with staff members to enhance customer service experience and exceed team goals through effective client satisfaction rates.
Education
Medical Assistant Program -
Mt. Diablo Adult Education
Concord, CA01.2017
High School -
Northgate High School
Walnut Creek, CA2014
Skills
- HIPAA and OSHA compliance expertise
- Vital Signs, injections, venipuncture
- Sterile Procedures/Medical Asepsis
- Point of Care Testing
- Administer Nebulizer Treatment
- 12-Lead ECG
- Ear Lavage
- Snellen Chart Eye Exam
- Assist the Physician with Exams/Procedures
- Room Preparation
- Telephone Technique and Scheduling
- CPR and AED Certified
- Billing and Coding
- Medical Terminology
- Typing 40 WPM
- Excellent Communication
- Able to work efficiently as a team
- Organized and Detail Oriented
- Training in multiple electronic charting systems
Certification
- Medical Terminology
- Typing 35+ WPM
Timeline
Office Manager
Bass Advanced Sleep Diagnostics
09.2020 - 04.2025
Medical Assistant
Bass Respiratory Medical Group
06.2017 - 09.2020
Server and Manager
Rocco's Restaurant and Pizzeria
09.2012 - Current
Administrative Assistant
East Bay Skin Cancer Center
06.2012 - 09.2012
Medical Assistant Program -
Mt. Diablo Adult Education
High School -
Northgate High School
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