BRITTANI WOOD
Concord
Summary
Compassionate Treatment Coordinator with extensive experience in optimizing patient care and enhancing operational efficiency. Demonstrated success in streamlining front office processes, verifying insurance, and managing treatment plans, leading to improved patient satisfaction and office revenue.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Treatment Coordinator
Kevin R. Barry, DDS
San Francisco
01.2011 - 06.2026
- Coordinated 4 provider and 2 hygiene schedules daily to enhance production efficiency.
- Educated patients on treatment options, procedures, and post-care instructions.
- Coordinated the delivery of care between various departments within the facility.
- Utilized Dentrix daily for treatment planning, insurance breakdowns, and scheduling management.
- Managed patient communication systems through Weave for appointment confirmations and recall campaigns.
- Verified PPO insurance benefits, obtained pre-authorizations, and calculated patient portions accurately.
- Submitted electronic insurance claims, followed up on outstanding claims, and resolved denials to minimize aging accounts receivable.
- Successfully achieved production goals set forth by corporate, increasing office's overall revenue.
- Managed patient records using electronic health record systems efficiently.
Visual Merchandiser
Lucky Brand Jeans
Walnut Creek
01.2007 - 01.2023
- Executed visually compelling window displays and in-store presentations, enhancing customer engagement and contributing to increased sales.
- Maintained exceptional attention to detail in production placement, lighting, signage, and visual balance, ensuring cohesive merchandising execution and elevating overall customer experience.
- Trained team members on visual merchandising guidelines and presentation standards, fostering a consistent brand image and enhancing team capabilities.
Education
Associate of Arts - Merchandise Marketing
Fashion Institute of Design & Merchandising
San Francisco, CA06-2008
Skills
- Treatment planning
- Insurance verification and billing
- Case presentation
- Case management
- Scheduling and collections
- Dentrix practice management software
- Weave communication platform
- Front office management
- HIPAA and OSHA compliance
- Current CE units
Certification
- HIPPA Training ( 2 CE Units) August 2025
- CA Infection Control & CA Dental Practice Act (Continuing Education Hours) September 2025
Timeline
Treatment Coordinator
Kevin R. Barry, DDS
01.2011 - 06.2026
Visual Merchandiser
Lucky Brand Jeans
01.2007 - 01.2023
Associate of Arts - Merchandise Marketing
Fashion Institute of Design & Merchandising