Alexandra Funes

• Tracked sales performance metrics to identify trends in market place.
• Processed transactions using a point-of-sale system.
• Restocked shelves as needed to ensure sufficient inventory levels.

• Answering phones and taking adequate messages

•Scheduling appointments and radiology procedures

•Obtaining authorization for insurance

•File and photocopy medical records

•Back office, taking intakes and assist doctor with minor procedure

•Transcription

• Maintained a high level of professionalism when dealing with difficult customers.
• Provided exceptional customer service to ensure customer satisfaction.
• Answered customer inquiries via phone, email, and chat.