Alexander Rincan
Granada Hills,CA
Summary
Motivated professional with a strong background in customer service, sales, and hospitality. Proven ability to drive revenue, enhance the buying experience, and elevate company image within specific markets. Skilled at navigating challenging situations to achieve positive outcomes. Compassionate and understanding in all interactions.
Overview
7
7
years of professional experience
Work History
Sales Associate
The Tobacco Factory
03.2023 - 06.2025
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Solved customer challenges by offering relevant products and services.
- Engaged with customers to effectively build rapport and lasting relationships.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
Caregiver
Family Caregiver
08.2021 - 03.2023
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Assisted patients with self-administered medications.
- Implemented physical therapy to support patient improvement in muscle tone, range of motion and injury recovery.
- Provided compassionate and patient-focused care to cultivate well-being.
Security Guard
Advanced Tactical Services
11.2021 - 11.2022
- Oversaw daily monitoring and patrolled buildings, grounds and work sites.
- Checked identification of persons entering and exiting the facility to eliminate unauthorized visitors.
- Patrolled and monitored premises in company vehicles, on bicycle and by foot.
- Greeted guests professionally and courteously to cultivate a welcoming atmosphere while making safety top priority.
Service Deli Clerk
Vons
02.2018 - 07.2021
- Answered telephone and in-person customer questions about available services and products.
- Stayed calm and professional in situations and resolved conflicts to customer satisfaction.
- Answered telephone inquiries about available menu items, products and services and delivered appropriate information so customers could make valid choices.
- Received new inventory and rotated stock by dates to keep items fresh and usable.
Education
High School -
St. Genevieve High School
Panorama City, CA05.2017
Skills
- Customer relations
- Interpersonal communication
- Problem resolution
- Self-Directed
- Teamwork and collaboration
- Conflict resolution
- Verbal and written communication
Languages
Spanish
Native or Bilingual
Timeline
Sales Associate
The Tobacco Factory
03.2023 - 06.2025
Security Guard
Advanced Tactical Services
11.2021 - 11.2022
Caregiver
Family Caregiver
08.2021 - 03.2023
Service Deli Clerk
Vons
02.2018 - 07.2021
High School -
St. Genevieve High School
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