Help customers create all of their printing orders, showing them proofs, helping them pick the best options for what they are want their projects to show. Packing up customers items that they want shipped and packed. Provided excellent customer service. Help people in self-serve run the copiers, on the computer rentals, and photo stations. Changing the sales tags when they need changing. Also printing and changing the monthly signage. Putting away retail items from supply shipments for the store. I supervise the regular customer consultants in what they should be doing to keep busy when we are slow with customers. I am able to do the Daily and run to the bank make the deposit and get change. I also help train the new trainees when Teresa is either on vacation or out sick.
Accounting Intern
Walnut Creek, CA
03.2015 - 03.2016
Help the Accountants with filling the various clients. Pulling out the files for when the clients come in for their appointments. Enter data on the computer and updating the digital files.
Sales Associate
Macy’s
Walnut Creek, CA
03.2011 - 09.2014
Help customers find the best products for their household needs. Showing the customers the differences and advantages to all the different luggage and electrical gadgets for when they are going on vacation or traveling. Telling customers that are looking for various kitchen appliances and cookware the advantages based on their needs. Signing customers up for warranty and credit cards.
Sales Associate
Radioshack
Walnut Creek, CA
06.2009 - 03.2011
Help out customers find items that they are looking for, help them find replacement parts for electronic devices at home, help try and repair their devices that have stopped working, and ordering them replacement parts if we do not carry in the store. Also, getting them top transfer cable or external hard drive then they need to transfer files from one computer to another.
Network Assistant
WestEd
San Francisco, CA
03.2007 - 03.2007
Helped move and connect servers. Installs and configures operating systems, software, patches, and hardware. Perform computer repairs, maintenance, and upgrades on XP and Windows 2003 Server.
Courtesy Clerk
Safeway
Walnut Creek, CA
09.2005 - 09.2006
Collected carts, sweep store and bathrooms, bag customers groceries, load cart, offer carry out. Take out the trash from the bathrooms and outside of the store and take them to the back to throw them into the dumpster, greet customers, and ask any customers that need help finding items.
Social Services Intern
City of Walnut Creek Senior Center
Walnut Creek, CA
06.2005 - 09.2005
Receptionist, set up and clear tables, served lunches, computer work, and filing. Also, labeling newsletters and envelopes, helped at the Senior Second Hand Sale, helped Recreation Director Hope Keung label and deliver newsletters to the Post Office, entered current members into the Senior Centers database, and many other things.
Camp Counselor
Lindsey Wildlife Museum
Walnut Creek, CA
06.2003 - 07.2003
Watched over my campers, made sure that they stayed safe, made them participate in the activities, helped them learn, and made sure that they had fun.
Education
Bachelor of Business Administration - undefined
Columbia College
Associate of Business Marketing - undefined
Diablo Valley College
High School - undefined
Las Lomas High School
Walnut Creek, CA
06.2006
Skills
Microsoft Word
Excel
Adobe Photoshop
Power Point
Adobe Acrobat
Illustrator
Canva
Professional while with customers and working with other team members
Consolidated Credit Operations Consultant/Customer Service at Rogers Communications Inc.Consolidated Credit Operations Consultant/Customer Service at Rogers Communications Inc.