Dynamic HVAC Owner and Technician with over 12 years operating ALL HEAT HEATING & COOLING LTD., excelling in relationship building and contract management. Proven track record of enhancing customer satisfaction through efficient service delivery and innovative solutions, while ensuring regulatory compliance and operational excellence. Skilled in troubleshooting/installing complex HVAC systems and managing financial aspects of the business.
Overview
12
12
years of professional experience
Work History
HVAC Owner / HVAC Technician
ALL HEAT HEATING & COOLING LTD.
02.2013 - Current
Provided prompt and in depth TSSA comprehensive inspections.
Supplied and installed multiple forms of fuel storage tanks including but not limited to Roth double wall tanks, Fiberglass tanks, Granby EcoGard double bottom tanks, and DTE (New management) custom order tanks.
Repaired and replaced oil fired boilers, water heaters, forced air furnaces, and oil storage tanks.
Provided on call service for multiple delivery companies providing prompt fuel drops and bleed and starts.
ALL HEAT HEATING & COOLING LTD. is insured fully for fuel handling (pump outs) and natural gas equipment
15+ years of experience with oil fired equipment
OBT2,G2,PMH,ODP,OPTT
Manage day-to-day business operations.
Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
Consulted with customers to assess needs and propose optimal solutions.
Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.
Expanded product offerings by researching market trends and identifying potential growth opportunities.
Negotiated price and service with customers and vendors to decrease expenses and increase profit.
Performed comprehensive preventative maintenance on various types of HVAC equipment, prolonging their lifespan.
Enhanced customer satisfaction by providing prompt and professional service for all HVAC-related issues.
Kept up-to-date with the latest advancements in the HVAC field through continuing education courses and workshops, ensuring top-quality services for customers.
Education
Certificate of Technical Studies - HVAC
Durham College
Whitby, ON
01-2014
Skills
Relationship building
Contract management
Verbal and written communication
Customer relations
Certified HVAC technician
Regulatory compliance
Design coordination
Decision-making
Operations oversight
Timeline
HVAC Owner / HVAC Technician
ALL HEAT HEATING & COOLING LTD.
02.2013 - Current
Certificate of Technical Studies - HVAC
Durham College
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