Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
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ALEXA TRISH HERNANDEZ

Red Deer

Summary

Developed excellent customer service and cash handling skills in high-volume, fast-paced environment. Demonstrated ability to manage transactions efficiently while ensuring customer satisfaction. Exceptional performance within a team is a given. Successfully met quota within first week of employment at Cutco. Looking to transition to new field, leveraging strong communication and teamwork skills.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Sales Representative

CUTCO
06.2024 - Current
  • Included in Top 10 Sales Rep on starting weekend in Central AB.
  • Finished at #7 Rising Sales Rep across Canada
  • Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
  • Generated additional sales opportunities with upselling and cross-selling techniques.
  • Flexible schedule so I can freely create my work schedule corresponding with my new position.
  • Expanded customer base through cold calling, networking, and relationships.
  • Consistently met or exceeded quotas by implementing strategic sales plans and effective time management.

Drive-Thru Cashier

Jennifer Buen
09.2024 - 05.2025
  • Took orders at drive-thru and the front counter, accurately processed payments to provide guests with great service for customer satisfaction.
  • Demonstrated outgoing and friendly behavior and positive attitude and interacted well with staff and customers.
  • Maintained clean and organized workstations, adhering to strict health and safety guidelines.
  • Maintained clean, tidy and orderly work station to uphold company standards.

Education

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Lindsay Thurber High School
Red Deer, AB

Skills

  • Bilingual
  • Cleaning and sanitation
  • Excellent communication experience with SLACK platform
  • Customer service
  • Problem-solving
  • Teamwork and collaboration
  • POS systems
  • Quality control
  • Negotiation
  • Upselling
  • Presentation
  • Customer relationship building

Certification

  • Completed RCMP Youth Academy in Red Deer on November 24th, 2023
  • 4602 51st Ave, Red Deer, AB T4N 2N2

Languages

Tagalog
Native or Bilingual

Timeline

Drive-Thru Cashier

Jennifer Buen
09.2024 - 05.2025

Sales Representative

CUTCO
06.2024 - Current

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Lindsay Thurber High School

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ALEXA TRISH HERNANDEZ