Rafael Aguila Ramirez
Palmdale
Summary
Highly motivated worker with experience in a fast paced retail/outdoor environment. Skilled in providing excellent customer service, upselling products, and developing relationships with customers. Recognized for reliability , strong work ethic and for going above and beyond.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Sales Representative
PepsiCo
Mojave
10.2022 - Current
- Developed strong relationships with customers to understand their needs and preferences.
- Managed inventory levels to ensure product availability during peak sales periods.
- Communicated product features, advantages, and benefits to customers.
- Utilized persuasive communication techniques to close deals quickly and efficiently.
- Negotiated contracts and prices with clients to exceed sales goals.
- Adapted to and remained flexible in changing, fast-paced work environment.
- Worked with management teams to develop annual sales plans, goals, and targets.
- Demonstrated excellent customer service skills when dealing with client inquiries.
- Trained new employees on sales techniques and company policies effectively.
Merchandiser
PepsiCo
Mojave
10.2022 - Current
- Ensured product freshness and quality by regularly checking expiry dates and assessing for damage.
- Used hand pallet jacks for maneuvering products throughout store.
- Revamped store layout to optimize customer flow and enhance product visibility with new fixtures.
- Onboarded new team members by training on effective merchandising techniques and store policies.
Set Production
Air On Location
San Fernando
04.2022 - 09.2022
- Transported portable AC units to ensure climate control on set.
- Set up AC vents to optimize airflow within production sets.
- Set up tents.
- Performed physical tasks including lifting and moving equipment for outdoor setups.
Front End Associate
Walmart
Palmdale
01.2021 - 03.2022
- Resolved customer complaints to improve satisfaction and loyalty.
- Processed returns and exchanges to uphold high customer satisfaction standards.
- Utilized point-of-sale system to process cash, credit card, check and gift card payments.
- Collaborated with team members to streamline store operations.
- Trained new associates on store policies and procedures effectively.
- Performed daily opening and closing procedures according to standard operating procedures.
- Answered incoming calls promptly, providing accurate information about products and services.
Education
High School Diploma -
The Palmdale Aerospace Academy
Palmdale, CA06-2020
Skills
- Sales expertise
- Customer relations
- Communication strategies
- Problem solving
- Time management
- Adaptability to change
- Bilingual
- Quick learner
- Responsible
- Work ethic
- Physical tasks
- Ambitious
Certification
HVAC
Timeline
Sales Representative
PepsiCo
10.2022 - Current
Merchandiser
PepsiCo
10.2022 - Current
Set Production
Air On Location
04.2022 - 09.2022
Front End Associate
Walmart
01.2021 - 03.2022
High School Diploma -
The Palmdale Aerospace Academy