Alexa Mooring
Windsor
Summary
I am a motivated college student with years of experience in customer service and sales. I am knowledgeable in managing inventory, merchandising, and ensuring high standards of customer service. I excel in developing product knowledge and understanding customer needs to ensure an excellent customer experience. i am aiming to leverage my abilities to successfully fill the role at your company. I can be relied upon to help your company achieve its goals.
Overview
4
4
years of professional experience
Work History
Retail Sales Associate
Marshalls/Homesense
03.2021 - Current
- Greet customers and help with product questions, selections, and purchases.
- Stock merchandise, label items, and arrange according to size or colour.
- Maintain clean sales floor and straighten and face merchandise.
- Monitor sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Organize store merchandise racks and displays to promote and maintain visually appealing environments.
- Cash handling and balancing of till
Crew Member
McDonald's
10.2019 - 04.2021
- Worked front counter, drive-thru and other areas.
- Worked well with teammates and accepted coaching from management team.
- Took orders, prepared meals, and collected payments.
- Collaborated with team members to complete orders.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Assisted other team members to achieve goals.
- Prepared products following restaurant, health, and safety standards and procedures.
- Accurately operated cash register to process customer payments.
- Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
- Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
Education
BBA -
St. Clair College
Windsor, ON12.2023
High School Diploma -
W.F. Herman Academy - Secondary
Windsor, ON06.2021
Skills
- Bilingual/French
- Time Management
- Creative
- Can work under pressure
- Organized
- Great communication
- Goal-Driven
Timeline
Retail Sales Associate
Marshalls/Homesense
03.2021 - Current
Crew Member
McDonald's
10.2019 - 04.2021
BBA -
St. Clair College
High School Diploma -
W.F. Herman Academy - Secondary
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