Alexa Lamoureux
Cornwall,ON
Overview
5
5
years of professional experience
Work History
Court and Client Representative, Court Clerk
Ministry of Attorney General
Cornwall, ON
04.2024 - Current
- Prepared court documents for filing in alignment with established protocols to support compliance.
- Maintained court dockets and updated disposition of cases after court hearings and trials.
- Prepared court orders and judgments for signature.
- Prepared comprehensive reports detailing court activities for submission to higher authorities as required.
- Promoted transparency within the judicial system by accurately entering case details into electronic databases.
- Contributed to a positive work environment by collaborating effectively with colleagues and legal professionals.
- Coordinated effectively with judges, attorneys, and law enforcement to gather and disseminate information.
- Managed sensitive case information, ensuring confidentiality and integrity in handling legal documents.
- Process and manage case files for bail hearings and case management, ensuring accurate documentation and timely updates
- Proficiency with email and scheduling tools (e.g., Microsoft Outlook, Google Calendar) for coordinating with court personnel and scheduling hearings.
Server and Hostess
Philos Greek Cuisine
Cornwall, ON
02.2020 - 03.2024
- n InDemonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
- In charge of training multiple employees in various areas of the restaurant.
Customer Service Representative
Blooms
Cornwall, ON
02.2020 - 12.2023
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
- Developed rapport with customers through active listening skills, leading to higher retention rates and positive feedback from clients.
- Assisted customers in navigating company website and placing online orders, improving overall user experience.
- Demonstrated exceptional verbal and written communication skills, handling several customer inquiries daily
Education
Police Foundation
Algonquin College
Ottawa, ONHigh School Diploma -
École Secondaire Catholique La Citadelle
Cornwall, ON06.2023
Skills
- Goal-Oriented
- Teamwork and Collaboration
- Problem-Solving
- Attention to Detail
- Problem-solving abilities
- Multitasking Abilities
- Excellent Communication
- Relationship Building
Accomplishments
Recreational Therapist Aid at Tsiionkwanonhso:te Longterm Care Facility.
Languages
French
Native or Bilingual
Timeline
Court and Client Representative, Court Clerk
Ministry of Attorney General
04.2024 - Current
Server and Hostess
Philos Greek Cuisine
02.2020 - 03.2024
Customer Service Representative
Blooms
02.2020 - 12.2023
Police Foundation
Algonquin College
High School Diploma -
École Secondaire Catholique La Citadelle