Shyla Cook

Ontario Court of Justice and Ontario Superior Court of Justice Business lines

• Bail Court
• Criminal Court
• Small Claims Court
• Civil Court
• Family Court

Clerk / Registrar Duties

• Preparing the courtroom, dockets, files, documents, orders, managing exhibits for all levels of court proceedings.
• Arraigning, swearing / affirming, moderating court participants.
• Operating audio recording system and videoconferencing equipment.
• Liaising with judiciary, lawyers, police, and the general public.

Duties include:

• Tracked cases and managed electronic and physical records, creating new case files, entering filings, hearings, trials and judgments and closing cases when complete.
• Managed calendar scheduling for courtroom proceedings.
• Answered phone calls from members of the public regarding inquiries about upcoming hearings or trials.
• Organized and maintained a large database of records, including case files, court dockets, and other related materials.
• Acted as court cashier, processing billing and payments for fines, bonds, bail and other court fees, also recording details of payment and reporting missed deadlines or delinquency.
• Provided clerical support such as typing letters, memos, orders and judgments.
• Provided administrative support to the court staff by preparing and filing legal documents.
• Reviewed paperwork submitted by attorneys to verify accuracy before submitting it to the judge.
• Coordinated with attorneys, judges, clerks of court and other personnel to ensure smooth running of court proceedings.
• Prepared and issued summons, complaints, warrants and other documents necessary for daily courtroom operations.

• Answered phones promptly and professionally while providing excellent customer service.
• Acted as primary contact person between clientele and firm personnel.
• Coordinated meetings between clients and attorneys.
• Assisted with accounts receivable collections when needed.
• Performed general administrative duties such as photocopying, faxing, scanning documents.
• Maintained knowledge of current changes in relevant laws and regulations affecting the practice of law.
• Reviewed incoming mail and emails ensuring proper routing to appropriate personnel within the firm.
• Provided support to attorneys in preparation of legal documents such as pleadings, motions, briefs and other correspondence.
• Managed onboarding of new employees by providing office tours and answering quick questions.
• Created spreadsheets for tracking case progress and deadlines.
• Participated in weekly staff meetings to discuss updates on cases or other important topics related to the office management.
• Managed calendar for attorneys to ensure timely completion of tasks.
• Prepared and processed legal documentation related to hiring and staffing requirements.
• Ordered supplies necessary for operations of the firm.
• Ensured compliance with all applicable laws, regulations, and ethical rules governing the practice of law.
• Organized and maintained law office filing systems, including electronic files.
• Organized and maintained documents, files and records.

• Directed the organization's daily operations, ensuring compliance with applicable laws and regulations.
• Developed and presented new ideas and conceptualized new approaches and solutions.
• Conducted regular meetings with department heads to review progress on strategic initiatives.
• Developed policies and procedures to ensure compliance with corporate standards.
• Collaborated with senior leadership to set long-term objectives for the company.
• Cultivated strong relationships with customers by responding promptly to inquiries or complaints.
• Identified opportunities for improvement in operational performance metrics.
• Partnered with staff to create professional development plans to support personal and business growth.
• Reviewed internal reports and identified areas of risk or potential cost savings.
• Drafted mission and vision statements to outline objectives and motivate employees.
• Provided guidance on legal matters related to contracts or intellectual property rights.
• Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
• Structured HR consulting services to support clients during organizational developments and changes.

• Initiate, assign, monitor, and track action request responses ensuring due dates are met in ARTS
• Review correspondence for accuracy, grammar and proper formatting.
• Scheduled and arranged travel and hotel reservations for meetings, conferences and seminars.
• Organized and managed complex calendar of appointments, meetings, and travel arrangements for executive team.
• Build and maintain strong supportive relationships with internal GOA stakeholders and external contacts.
• Collaborated with fellow schedulers to meet the agenda needs of our Ministers, including making quorum.
• Coordinated meeting and work schedules for staff teams and executives.
• Acted as a liaison between the executives and internal and external stakeholders to facilitate communication flow.
• Made travel arrangements to provide executives seamless and travel policy-approved business trips.
• Greeted visitors warmly upon arrival at the office premises.
• Screened phone calls for executives to instantly identify priority items.
• Created and maintained computer- and paper-based filing and organization systems for records, reports and documents.