ALEX SEBASTIAN-MATEO
EL MONTE
Summary
Focused Stocker considered a team player and reliable employee.
Customer service-oriented and committed to quality assurance. Pursuing a role where hard work and dedication will be highly valued.
Completes efficient and well-organized stock replenishment with appealing displays to drive sales. Smoothly locate and palletize desired stock to support timely floor stocking. Driven and team-oriented with good sense of business and customer needs.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude.
Willingness to take on added responsibilities to meet team goals.
Motivated Server with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences.
Overview
3
3
years of professional experience
Work History
Server
Jazz Cat
12.2020 - 03.2023
- Served food and beverages promptly with focused attention to customer needs.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Checked guests' identification before serving alcoholic beverages.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Answered customers' questions, recommended items, and recorded order information.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
Server
Hodori BBQ
03.2023 - Current
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
Grocery Stocker
99 Ranch Market
03.2023 - 08.2023
- Rotated stock correctly to prevent out-of-date products and removed aging items from main shelving to build special promotional displays.
- Answered customer questions and provided detailed product information.
- Greeted customers and directed to requested products.
- Maintained effective team member communication.
- Placed products in correct storage locations to keep stock areas organized and inventory counts accurate.
- Scanned shelves and product cases to locate expired, outdated, and spoiled items.
Education
High School Diploma -
Arroyo High School
El Monte, CA06.2021
Skills
- Special Dietary Requirements
- Product Packaging
- Stocking and Replenishing
- Light Housekeeping
- Order Accuracy and Delivery
- Suggestive Selling
- Menu Memorization
- Merchandise Collection
Languages
Spanish
Native or Bilingual
English
Full Professional
German
Limited Working
Timeline
Server
Hodori BBQ
03.2023 - Current
Grocery Stocker
99 Ranch Market
03.2023 - 08.2023
Server
Jazz Cat
12.2020 - 03.2023
High School Diploma -
Arroyo High School
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