Alex Charbonnier
Montreal,Canada
Summary
I consider myself a dependable employee seeking opportunity to expand personal skills and contribute to company success. My experiences in hospitality helped me become a hardworking, fast learner and detail-oriented person. My travelling and working abroad background has made me an excellent verbal communicator in three different languages with a passion for developing social networks and reaching out for experiences.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Bartender
Restaurant Henri Brasserie Française / Hotel Birks
Montreal, Quebec
12.2022 - Current
- Engaged guests with warm conversation, building bar loyalty and encouraging repeat business
- Operated POS systems, entered orders, accepted payments, made change, and conducted credit card transactions
- Aiding with the SAQ orders and bartender recruitment with the restaurant manager as I had previous experience beforehand.
Sales Associate
Edition Media Plus Communication Inc.
Montreal, Quebec
10.2022 - 11.2022
- On the road salesman with trips to towns around Quebec such as Tring Jonction and île Perrot
- Created memorable customer experiences by offering personalized sales support.
Bar Manager
Maison Saint Paul
Montreal, Quebec
04.2022 - 10.2022
- Controlled costs and properly rotated inventory, minimizing waste and moving older products
- Trained and supervised bar staff to deliver top-notch service and craft high-quality beverages
- Working with external suppliers to deliver the best products for the restaurant such as soft drinks, bar necessities and SAQ orders.
A C Bartender
AC Marriott Hotel
Montreal, Quebec
10.2021 - 06.2022
- Extra responsibilities in the Hotel included room service, taking care of guests in the hotel lounge, setting up private conference rooms and serving groups for events organized in the Hotel.
Waiter
Okapi Restaurant
Platges De Fornells, Menorca, Spain
06.2019 - 09.2021
- Worked with kitchen crew and FOH employees to maintain seamless service
- Juggling between multiple languages such as spanish, french and english with guests and coworkers during work hours because of the strong presence of tourists.
Barback / Bartender
Mama Shelter London
London, United Kingdom
12.2019 - 04.2020
- Maintained accessible glassware storage to support drink preparation and beverage promotion activities
- Supported efficiency by restocking bar with wine and spirits
- Cleaned counter areas, sinks and floors of stains and trash.
Lifeguard and Swimming Instructor
Midtown Sanctuaire Club
Montreal, Quebec
09.2017 - 05.2019
Education
Bachelor in Business Administration - International Business/ Company Management -
HEC
12.2023
Minor in Communication - Communication and Media studies -
Université de Montreal
12.2020
French High School General Baccalaureat - Litterature, History, Philosophy -
College Stanislas
06.2017
Skills
- Sales and marketing
- Problem-solving
- Strong communication
- Project coordination
- Application and software proficiency
- Process analysis
- Anticipating Guest Needs
- Fluent in English, French and great knowledge of Spanish
- Outgoing Personality
Accomplishments
- Volunteering for a handicapped athlete's tournament in Montreal from 2013-2015.
- McMun 2017: UN Simulation
Languages
- French, Proficient (C2)
- English, Proficient (C2)
- Spanish, Upper Intermediate (B2)
Affiliations
- Sports : Swimming competitions, rugby (grew up in Australia)
- Mixology
Languages
English
Native/ Bilingual
French
Native/ Bilingual
Spanish
Professional
Certification
- Lifeguard certificate
- Driving license
Timeline
Bartender
Restaurant Henri Brasserie Française / Hotel Birks
12.2022 - Current
Sales Associate
Edition Media Plus Communication Inc.
10.2022 - 11.2022
Bar Manager
Maison Saint Paul
04.2022 - 10.2022
A C Bartender
AC Marriott Hotel
10.2021 - 06.2022
Barback / Bartender
Mama Shelter London
12.2019 - 04.2020
Waiter
Okapi Restaurant
06.2019 - 09.2021
Lifeguard and Swimming Instructor
Midtown Sanctuaire Club
09.2017 - 05.2019
Bachelor in Business Administration - International Business/ Company Management -
HEC
Minor in Communication - Communication and Media studies -
Université de Montreal
French High School General Baccalaureat - Litterature, History, Philosophy -
College Stanislas
- Lifeguard certificate
- Driving license
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