Alex Caporicci
Woodstock
Summary
Highly motivated and results driven professional, eager to leverage skills in communication, time management, and organization to your personal benefit. Lack of prior experience in personal assistance allows molding of an individual perfect for your personal preferences. Personal travel in the past years has grafted an understanding of travel logistics and what key areas need to be addressed when assisting in these areas.
Overview
9
9
years of professional experience
Work History
Service and Warranty Manager
Southfield Windows
02.2024 - Current
- Improved customer satisfaction by efficiently managing warranty claims and promptly addressing concerns.
- Provided exceptional technical support services, troubleshooting complex issues with minimal need for follow-up visits or additional repair work required under the manufacturer''s warranty coverage.
- Co-managed manufacturing floor, focused on the start of the process with quality inspection and pace setting.
General Contractor
Acapz Contracting Inc.
07.2022 - 02.2024
- Developed business and time management skills through self-employment.
- Established a reputation for delivering high-quality work consistently meeting or exceeding client expectations.
- Managed multiple simultaneous projects, ensuring timely completion without sacrificing quality or exceeding budgets.
- Completed projects on time and within budget through meticulous scheduling and coordination of resources.
Foreman
Floral Express Wholesale
06.2021 - 06.2022
- Trained new employees to learn new systems, apply best practices and comply with protocols and regulations.
- Maintained a safe working environment through adherence to safety protocols and regular site inspections.
- Developed strategies to improve operational efficiency, reduce costs and maximize profitability.
- Used computerized inventory system to plan and manage adequate inventory levels.
General Laborer
Various Farms
05.2016 - 05.2021
- Various general labour work on cash crop, dairy, fruit, and floral farms.
- Maintained clean and organized worksites, minimizing hazards and promoting a safe working environment.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Harvest and grading of fruit crop.
Education
Private Pilots Licence -
Tillsonburg Flying School
Tillsonburg05-2023
High School Diploma -
Providence Academy
Burgesville, ON06-2022
Skills
- Warranty analysis
- Operational efficiency
- Team management
- Escalation handling
- Time management
- Business management
- Client communication
- Organizational Skills
- Project Management
- Strong Work Ethic
Languages
English
Native or Bilingual
Timeline
Service and Warranty Manager
Southfield Windows
02.2024 - Current
General Contractor
Acapz Contracting Inc.
07.2022 - 02.2024
Foreman
Floral Express Wholesale
06.2021 - 06.2022
General Laborer
Various Farms
05.2016 - 05.2021
Private Pilots Licence -
Tillsonburg Flying School
High School Diploma -
Providence Academy
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