Miriam Al-Soufi
Quispamsis,NB
Summary
Results-oriented business professional with 18 years of experience in the United Arab Emirates, adept at achieving organizational goals through structured practices. Demonstrated ability to thrive under pressure and navigate challenges, enhancing brand presence. Contributed to the successful planning of major events, leveraging diverse perspectives for impactful outcomes.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Sales/Customer Service Representative
Benjamin Moore
Quispamsis , NB
02.2026 - 04.2026
- Assisted customers with product inquiries and order placements.
- Maintained knowledge of paint products and application techniques, paint selection consultations.
- Developed strong relationships with customers by providing personalized assistance and support.
- Processed sales transactions.
- Educated customers on product features and benefits for informed choices.
- Provided excellent customer service.
Personal Shopper
Instacart
Quispamsis , NB
08.2025 - 02.2026
- Assisted customers in selecting groceries based on preferences.
- Communicated with customers to clarify orders and resolve issues promptly, door to door delivery.
- Bagged groceries carefully to keep products in perfect condition, separated fragile products and kept frozen and perishable foods cold or fresh.
- Satisfied customers with quick, accurate service under tight deadlines.
Branch Manager
Humpty Dumpty Daycare
Abu Dhabi, United Arab Emirates
09.2014 - 02.2017
- Managed daily operations of daycare facility and ensured compliance with regulations.
- Oversaw the maintenance of safety protocols to protect children and staff.
- Communicated with parents regarding child development and program updates.
- Scheduled activities to promote social, emotional, and cognitive growth in children.
Event Sales Manager
Emirates Palace
Abu Dhabi , United Arab Emirates
09.2005 - 07.2012
- Collaborated with clients to design customized event experiences and services.
- Coordinated logistics for high-profile events, ensuring seamless execution and guest satisfaction.
- Managed vendor relationships, negotiating contracts and service agreements effectively.
- Led a team to deliver exceptional service standards during large-scale events.
- Organized meetings with potential clients to explain services offered and negotiate contracts.
Education
High School Diploma -
Business Academy
Slovakia 06-1994
Skills
- Sales strategies
- Customer relationship management
- Effective communication
- Active listening
- Time management
- Decision making
- Critical thinking
- Problem-solving
- Integrity
- Self-Motivation
- Excellent work ethic
- Attention to detail
Languages
English
Full Professional
Slovak
Full Professional
Russian
Limited
Czech
Full Professional
Certification
- Advanced Sales Training Certificate
Affiliations
- Hiking
- Animals
- Painting
Timeline
Sales/Customer Service Representative
Benjamin Moore
02.2026 - 04.2026
Personal Shopper
Instacart
08.2025 - 02.2026
Branch Manager
Humpty Dumpty Daycare
09.2014 - 02.2017
Event Sales Manager
Emirates Palace
09.2005 - 07.2012
High School Diploma -
Business Academy