ALEN STEPHAN
Calgary
Summary
Reliable Retail Sales professional offering top-notch sales expertise, customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques. Strong ability to deal with people from different backgrounds and resolve customer concerns. A salesperson with extensive experience maximizing revenue through suggestive selling. Hardworking and passionate job seeker with strong organizational skills. Ready to help team achieve company goals.
Overview
4
4
years of professional experience
Work History
Financial Services Representative
Easyfinancial Services
08.2022 - Current
- Opening loan accounts for new customers and update existing customer accounts
- Interview applicants for personal loans.
- Promoting the sale of loan products and loan insurance.
- Assisting clients by providing personal loans to address financial objectives such as bill payments, living expenses and debt consolidation.
- Completing loan applications and review documentation.
- Researching and evaluating loan applicant's financial status, references, credit, and ability to repay the loan based on their debt-to-income ratio.
- Submitting credit and loan applications to verifications department with recommendations for approval.
Dairy/Frozen Associate
Walmart
07.2020 - 02.2024
- Helped customers find specific products, answered questions, offered product advice, and offered substitutes
- Involved in reducing and increasing the prices of specific products on specific days
- Registering the freezer and cooler products through scanning and placing them on specifically designated shelves
- Marking down the prices of certain items based on the date of expiry
- Performing in receiving goods and stocking the display shelves based on the quantity.
- Assisted Dairy Manager with orders to meet dairy department needs based on past and projected sales.
OMNI Online Associate
Walmart Canada
03.2020 - 06.2020
- Analyzing and tracking the online customer orders which estimate the delivery to Walmart for dispensing
- Receiving calls and collecting the order information from customers for dispensing the products
- Dealing with fast-paced situations and obtaining customer satisfaction through various forms
- Flexible cashier and greeter during the role.
Volunteer
Canadian Martyr's Church, Nonprofit, Alter Service
12.2019 - 03.2020
- Assisted with special events or programs.
- Maintained clean, neat and operational facilities to serve program needs.
- Used strong interpersonal communication skills to convey information to others.
- Supported engaging, fun and smooth-running events by helping with organization and planning.
Education
Diploma - Business Administration
Bow Valley College
01.2022
Diploma - Information Technology
MICT Training Campus
03.2019
Skills
- Proficiency in Microsoft Office programs (Word, Excel, Powerpoint)
- Excellent communication skills with a focus on team building and customer relations
- Excellent Computer proficiency
- Outstanding organizational multitasking and problem-solving abilities
- Self-motivated professional
- Collaboration
- Flexible & Adaptable
Accomplishments
- One year Microsoft Office trained professional- 2019
- Pre-Professional in Master Training Course for Sciences, Humanities and Communication skills-2019
- MyLab IT- Microsoft Excel 2019 Introductory Badge Holder- 2021
- MyLab IT- Microsoft Excel 2019 Advanced Badge holder – 2021
Timeline
Financial Services Representative
Easyfinancial Services
08.2022 - Current
Dairy/Frozen Associate
Walmart
07.2020 - 02.2024
OMNI Online Associate
Walmart Canada
03.2020 - 06.2020
Volunteer
Canadian Martyr's Church, Nonprofit, Alter Service
12.2019 - 03.2020
Diploma - Business Administration
Bow Valley College
Diploma - Information Technology
MICT Training Campus
Similar Profiles
Pragati ShrivastavPragati Shrivastav
Branch Manager & Lending Specialist at EasyFinancial ServicesBranch Manager & Lending Specialist at EasyFinancial Services
Aafreen MerchantAafreen Merchant
Financial Services Representative at Easyfinancial ServicesFinancial Services Representative at Easyfinancial Services
Jamie McKielJamie McKiel
Branch Manager at Easyfinancial ServicesBranch Manager at Easyfinancial Services
Kearston ConstableKearston Constable
Financial Services Representative at Easyfinancial ServicesFinancial Services Representative at Easyfinancial Services
CHRISTINE OBAIGWACHRISTINE OBAIGWA
Cleaning Crew Supervisor at London Children ConnectCleaning Crew Supervisor at London Children Connect