Summary
Overview
Work History
Education
Skills
Certification
Volunteer Experience
Languages
Timeline
Generic
Eleana Aleman

Eleana Aleman

Niagara Falls,ON

Summary

Caring professional prepared to deliver case management and client advocacy. Dedicated to helping others achieve progress toward goals and meet specific needs. Wide-ranging knowledge of applicable services and professionals appropriate for clients.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Food Program Coordinator

GBF Community Services
01.2021 - Current
  • Supervise the operation and maintenance of food program and warehouse and maintain cleanliness & sanitation systems and guidelines
  • Implemented evaluation tools to measure program effectiveness, utilizing data-driven insights for continuous improvement.
  • Managed budgets and resources for successful execution of multiple programs simultaneously.
  • Oversaw staff schedules and assignments to handle programming demands.
  • Supervise annual costs and budget for events and inventory including seasonal programs
  • Oversee and Actively engage with community partners, clients, volunteers and students raise awareness of the importance of healthy nutrition for the and food security (clients experiencing poverty)
  • Work under the direction of the Program Manager and in cooperation with other program staff to assess and collect information to verify eligibility of new applicants to programs and community supports
  • Assist with special events, including fundraisers as needed
  • Collect statistics for grants, funders, and foundations related to the food program and submit to Executive Director
  • Maintain a welcoming, safe environment that respects choice
  • Seek out knowledge of community resources and professional development opportunities and recommend new programs and ideas based on the needs of the community
  • Oversee the creation and maintenance of systems for labeling, storing all food, including donated food, in pantries, freezers and walk‐ins
  • Recruit volunteers through the necessary channels.

Personal Support Worker

Bayshore Home Care Solutions
01.2019 - Current
  • Provide care to individuals within the provincial scope of practice for a personal support worker
  • Assists clients with activities of daily living as described in the individuals care plan
  • Responsible for performing specialized, client specific procedures for which recognized training and current competency can be demonstrated
  • Ensure documentation and records are completed according to established procedures and protocols
  • Address family concerns or issues by following company policies or forwarding to the manager.
  • Provided emotional support to patients and their families during difficult times, fostering positive relationships.

Independent Living Intervenor

Sensity
06.2018 - 01.2020
  • Assist individuals who are deaf blind in aspects of daily living and life skills by aiding with personal hygiene, meal preparation, house cleaning etc
  • Responsible for ordering and ensuring individual supplies and medications arrived on time
  • Consistently provide the individuals with new ideas for outings/activities by staying up to date on community events
  • Ensure documentation and records are completed according to established procedures and protocols
  • Address family concerns or issues by following company policies or forwarding to the manager.
  • Advocated for clients within community settings, promoting accessibility and inclusivity across various environments.
  • Developed personalized intervention plans for clients, resulting in improved independence and quality of life.

Community Living Support Worker

Brampton Caledon Community Living
01.2015 - 06.2018
  • Facilitated the development of social networks through community outings and social events
  • Performed administrative duties such as answering the phone, calling companies to book activities, and ordering stock
  • Assisted with individual tasks such as financial budgeting, medical visits, personal care, and meal preparation
  • Trained and oriented new staff on company policies and procedures.

Family Home Services Provider

Christian Horizons
01.2014 - 01.2015
  • Ensured schedule was flexible so that services are accessible at times that work for the clients including working in the evenings and on weekends
  • Supported individuals to develop independence/life skills so they can be active participants in the community
  • Provided information and ideas to the individuals, their families, and support staff coordinators to promote skill and knowledge development
  • Administered medication as required and escort them to medical appointments as necessary.

Personal Support Worker

Freedom Support Services
01.2014 - 01.2015
  • Reviewed daily activities and entertainment schedules at start of shifts and encouraged residents to attend based on personal preferences, and assisted with transportation, as needed
  • Observed and reported unusual signs, symptoms and incidents to on-call
  • Effectively resolved concerns from the clients and family members
  • Assisted residents with personal care and tasks of daily living.

Education

Honors Bachelor of Applied Science - Family & Community Social Services

University of Guelph Humber
Toronto, ON
02.2024

Diploma - Social Service Worker

Sheridan College Institute of Technology
Brampton, ON
01.2013

Skills

  • Advanced knowledge of computer software programs such as Word, Outlook, Excel and PowerPoint
  • Exceptional verbal and written communication skills
  • Proven ability to effectively and efficiently manage time through prioritization based on importance/deadlines
  • Inventory Management
  • Promotional planning
  • Project Management

Certification

  • Standard First Aid CPR / AED level C, Canadian Red Cross, St. Catharines, ON, 2020
  • Non-Violent Crisis Intervention CPI, Brampton Caledon Community Living, Brampton, ON, 2017
  • Safe Medication Administration, Brampton Caledon Community Living, Brampton, ON, 2017
  • Safe Management Training, Freedom Support Services, 2014
  • Abuse Prevention, Brampton Caledon Community Living, Brampton, ON, 2017
  • Basics of Diabetes, Brampton Caledon Community Living, Brampton, ON, 2017
  • Illness Assessment, Brampton Caledon Community Living, Brampton, ON, 2015
  • Lifting & Repositioning, Brampton Caledon Community Living, Brampton, ON, 2015
  • Understanding Seizures, Brampton Caledon Community Living, Brampton, ON, 2017
  • Valued Based Supports, Brampton Caledon Community Living, Brampton, ON, 2015
  • Social Role Valorization (SRV), Brampton Caledon Community Living, Brampton, ON, 2017

Volunteer Experience

  • Light City Community Church, 2016-01-01, 2020-12-31, Hospitality crew member, Assist with prepping Sunday morning early bird meal and after service refreshment, Assist with Community Pantry organization and stock, Assist with Soup Kitchen meal prep and delivery, Outreach and community rapport development
  • Newcomer Center of Peel, 2012-01-01, 2013-12-31, Student and Event Organizer, Successfully completed the set up and coordination of the following events, Third Annual Seniors Day Celebration, Winter Wonderland Seniors Event, SWIS Open Forum 2013, Volunteers Appreciation

Languages

English
Native or Bilingual
Spanish
Native or Bilingual
American Sign Language
Limited Working

Timeline

Food Program Coordinator

GBF Community Services
01.2021 - Current

Personal Support Worker

Bayshore Home Care Solutions
01.2019 - Current

Independent Living Intervenor

Sensity
06.2018 - 01.2020

Community Living Support Worker

Brampton Caledon Community Living
01.2015 - 06.2018

Family Home Services Provider

Christian Horizons
01.2014 - 01.2015

Personal Support Worker

Freedom Support Services
01.2014 - 01.2015

Honors Bachelor of Applied Science - Family & Community Social Services

University of Guelph Humber

Diploma - Social Service Worker

Sheridan College Institute of Technology
  • Standard First Aid CPR / AED level C, Canadian Red Cross, St. Catharines, ON, 2020
  • Non-Violent Crisis Intervention CPI, Brampton Caledon Community Living, Brampton, ON, 2017
  • Safe Medication Administration, Brampton Caledon Community Living, Brampton, ON, 2017
  • Safe Management Training, Freedom Support Services, 2014
  • Abuse Prevention, Brampton Caledon Community Living, Brampton, ON, 2017
  • Basics of Diabetes, Brampton Caledon Community Living, Brampton, ON, 2017
  • Illness Assessment, Brampton Caledon Community Living, Brampton, ON, 2015
  • Lifting & Repositioning, Brampton Caledon Community Living, Brampton, ON, 2015
  • Understanding Seizures, Brampton Caledon Community Living, Brampton, ON, 2017
  • Valued Based Supports, Brampton Caledon Community Living, Brampton, ON, 2015
  • Social Role Valorization (SRV), Brampton Caledon Community Living, Brampton, ON, 2017
Eleana Aleman