Summary
Overview
Work History
Education
Skills
Hobbies and Interests
References
Languages
Certification
Timeline
Generic

Aleena Cassidy

Corbyville,Ontario

Summary

Driven Busser with three years experience in customer service and an additional nine months' of that in a restaurant setting. Highly skilled at cleaning and organizing while addressing customer concerns with speed, accuracy and professionalism. A dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Busperson

The Royal Hotel
05.2023 - Current
  • Contributed to a positive work atmosphere by consistently demonstrating professionalism and teamwork.
  • Boosted customer satisfaction through attentive listening and prompt resolution of any concerns or requests.
  • Demonstrated adaptability by effectively serving in various roles as needed, such as server assistant or host/hostess support.
  • Upheld restaurant reputation for exceptional service through consistent attention to detail and adherence to established protocols.
  • Streamlined operations during busy periods by efficiently prioritizing tasks based on urgency and importance levels.
  • Collaborated with kitchen staff to ensure timely delivery of food orders, enhancing overall dining experience.

Volunteer

County School Of Dance
09.2022 - 12.2023
  • Assisted with special events and programs.
  • Used strong interpersonal communication skills to convey information to others.
  • Supported engaging, fun, and smooth-running events by helping with organization and planning.

Salesperson

Slicker’s Ice Cream
06.2020 - 10.2022
  • Boosted sales by consistently engaging with customers and addressing their needs effectively.
  • Engaged customers in social conversations to create pleasant and easy shopping experience.
  • Provided exceptional customer service, resulting in numerous positive reviews and referrals.
  • Coached new hires on sales techniques, contributing to their development as successful team members.
  • Worked to build relationships with customers and built potential for additional sales.
  • Implemented effective sales strategies to maximize revenue generation.

Education

Bachelor's Degree - University Arts And Sciences - General Arts And Sciences

Trent University
Peterborough, ON
06.2028

High School Diploma -

Nicholson Catholic College
Belleville, Ontario
06.2023

Skills

  • Hard working
  • Leadership
  • Creative
  • Team Collaboration/Good Interpersonal Skills
  • Uplifting
  • Problem solving
  • Math based skills
  • Highly Organized
  • Attention to detail
  • Self-starter
  • Adaptability and Dependability
  • Ontario Driver's License

Hobbies and Interests

  • Competitive dance at County School of Dance
  • Baking
  • Weight training
  • Gardening
  • Rugby
  • Reading and writing
  • Video games

References

  • Danita Gannon, Association for Community Living, Prince Edward, 1-613-849-0404
  • Anne Kitzler, Former Owner of Slickers County Ice Cream, 613-920-3815

Languages

English
Native or Bilingual

Certification

Smart Serve Certified

Timeline

Busperson

The Royal Hotel
05.2023 - Current

Volunteer

County School Of Dance
09.2022 - 12.2023

Salesperson

Slicker’s Ice Cream
06.2020 - 10.2022

Bachelor's Degree - University Arts And Sciences - General Arts And Sciences

Trent University

High School Diploma -

Nicholson Catholic College

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Aleena Cassidy