Uri King
Ottawa
Summary
Through my years in customer service jobs, I have developed strong interpersonal communication skills allowing myself to better communicate company products, services, and expertise over any medium.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Busperson
Fairmont Chateau Laurier
04.2024 - Current
- Ensured a comfortable dining experience by promptly attending to any spills or accidents in the dining area.
- Upheld restaurant reputation for exceptional service through consistent attention to detail and adherence to established protocols.
- Supported team members in handling large parties, ensuring smooth service and satisfied customers.
- Optimized table turnover rates by swiftly removing used dishware, wiping down surfaces, and setting up for new guests.
- Collaborated with kitchen staff and servers to ensure timely delivery of food orders, enhancing overall dining experience.
- Fostered a welcoming atmosphere for all guests, maintaining a friendly demeanor throughout every interaction.
Retail Clerk
Walmart
07.2022 - 04.2024
- Kept up with a timely schedule to ensure processes were complete within the set time.
- • Assisted customers in shopping and store directions.
- • Maintained attendance and time punctuality.
- • Provided exceptional knowledge of products as well as stock and expected shipment dates.
- • Familiarized with the organization's technology and database to provide discount codes and pricing promptly.
- • Filtered and culled sections to discount and recoup lost revenue through organization programs.
Front End and Hoot Foods Clerk
Loblaws
04.2020 - 06.2022
- Managed customer line-ups during the COVID-19 Pandemic.
- De-escalated customer situations and complaints.
- Trained new clerks in job tasks and expectations.
- Provided exceptional customer service as a cashier.
Education
Business - Marketing
Algonquin College
Ottawa, ON04-2025
Skills
- Quick learner
- Professional appearance
- Clear communication
- Team collaboration
- Coachable
- Interpersonal communication
Languages
English
Certification
- Smart Serve
- Cansell
Timeline
Busperson
Fairmont Chateau Laurier
04.2024 - Current
Retail Clerk
Walmart
07.2022 - 04.2024
Front End and Hoot Foods Clerk
Loblaws
04.2020 - 06.2022
- Smart Serve
- Cansell
Business - Marketing
Algonquin College
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