Open To Work
Aleeha Imran
Work Preference
Overview
5
5
years of professional experience
Work History
Assistant Manager
Access Storage
Kitchener, Ontario
09.2024 - Current
- Assisted in overseeing daily operations of the storage facility
- Conducted site tours and demonstrated storage unit features, facilitating customer selection of appropriate storage solutions
- Processed customer rentals, payments, and account management via the point-of-sale system
- Handled customer inquiries, complaints, and escalated issues, ensuring timely and satisfactory resolutions
- Monitored and maintained facility security, including surveillance systems, access control, and unit inspections
- Implemented marketing strategies, including promotions and customer outreach, to enhance sales visibility and engagement
- Ensured compliance with company policies, legal regulations, and health & safety stand
- Trained new hires on key roles, ensuring smooth transitions and effective team integration.
Volunteer
Women’s Crisis Center
Waterloo, Ontario
06.2024 - 09.2024
- Managed crisis hotline, providing immediate guidance and support to callers in distress
- Provided emotional support and crisis intervention for victims of domestic violence, sexual assault, and abuse
- Conducted confidential intake assessments, connecting clients to relevant services and ensuring compassionate care
- Facilitated peer support groups and workshops, empowering survivors and fostering healing
- Worked collaboratively with social workers, counsellors, and legal professionals to ensure comprehensive care
- Supported fundraising initiatives and awareness campaigns, enhancing visibility and support for organization's mission
Cashier
Marshalls
Brampton, Ontario
03.2022 - 03.2023
- Executed sales transactions and processed returns/exchanges using POS system, ensuring accurate financial tracking.
- Promoted sales and loyalty programs, enhancing customer engagement and increasing store card sign-ups.
- Maintained clean and fully stocked checkout areas, contributing to positive customer shopping experience.
- Addressed customer questions and complaints with professionalism.
- Balanced cash drawer at beginning and end of each shift.
- Prepared customer purchases by bagging, boxing, or wrapping items.
Sales Associate
Noor Eye Clinic
Brampton, Ontario
09.2021 - 02.2022
- Assisted patients in selecting frames and lenses to meet their needs.
- Managed eyewear inventory to ensure product availability for customers.
- Merchandising frames, lenses, and eyewear accessories
- Manage eyewear orders and patient pickup
- Processed orders and verified insurance with labs.
- Assisted the Optometrist during eye exams.
- Maintained accurate filing system for invoices and financial documents.
Education
Bachelor of Science - Psychology
Wilfrid Laurier University
Waterloo, ON04-2026
Skills
- Customer relationship management (CRM)
- Client database maintenance
- Technology proficiency (Microsoft Office and Adobe Creative Suite)
- Outbound sales outreach
- Budget management
- Profitability analysis
- Inventory management
- Team building
- Auditing procedures
- Vendor management
- Daily operations management
- Coaching and mentoring
Timeline
Assistant Manager
Access Storage
09.2024 - Current
Volunteer
Women’s Crisis Center
06.2024 - 09.2024
Cashier
Marshalls
03.2022 - 03.2023
Sales Associate
Noor Eye Clinic
09.2021 - 02.2022
Bachelor of Science - Psychology
Wilfrid Laurier University