Summary
Overview
Work History
Education
Skills
Timeline
Generic

Alec Hurd

Carlsbad

Summary

Energetic Sales Associate dedicated to driving customer satisfaction and increasing sales. Positive and respectful contributor talented in filling, facing and organizing products to maintain department standards. Hardworking and punctual individual recognized for consistently receiving high ratings on customer feedback surveys.

Overview

19
19
years of professional experience

Work History

Guest Service Agent

Grand Pacific Resorts
Carlsbad
10.2022 - Current
  • Handled payment processing and provided customers with receipts and proper bills and change.
  • Managed customer complaints and rectified issues to complete satisfaction.
  • Streamlined daily operations, including check-in and check-out processes, to increase efficiency, and satisfaction.
  • Scheduled reservations for groups such as meetings, conferences or weddings.

Journeyman Electrician

Baker Electric
Escondido
02.2011 - 10.2020
  • Constructed and installed electrical wiring and electronic components and maintained equipment.
  • Inspected electrical components to identify hazards, defects, or potential repairs in compliance with codes.
  • Developed expertise in renewable energy and smart home products to better serve customers' needs and promote products.
  • Prepared proposals, quotes, contracts and presentations for solar customer review.
  • Developed and presented solar energy solutions to potential customers.

Sales Associate

Discount Tire
Oceanside
09.2006 - 02.2011
  • Worked with fellow sales team members to achieve group targets.
  • Organized store by returning merchandise to proper areas and restocked displays.
  • Helped customers find specific products, answered questions, and offered product advice.
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.

Education

Certificate of Completion - Journeyman Electrician

Electrical Training Institution
San Diego, CA
06-2015

Some College (No Degree) - General Education

California State University, Chico
Chico, CA

Skills

  • Customer relationship management
  • Operational efficiency
  • Sales support
  • Effective communication
  • Product knowledge
  • Data analysis

Timeline

Guest Service Agent

Grand Pacific Resorts
10.2022 - Current

Journeyman Electrician

Baker Electric
02.2011 - 10.2020

Sales Associate

Discount Tire
09.2006 - 02.2011

Certificate of Completion - Journeyman Electrician

Electrical Training Institution

Some College (No Degree) - General Education

California State University, Chico

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Alec Hurd