Summary
Overview
Work History
Education
Skills
Community Service
Certification
Accomplishments
Timeline
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Aldrin Dela Cruz

Ottawa,Canada

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with leadership, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Supervisor

Levy
Ottawa, Ontario
03.2024 - Current
  • Provided guidance and direction to subordinates regarding job duties and responsibilities.
  • Resolved customer complaints in a timely manner while ensuring customer satisfaction.
  • Addressed and resolved interpersonal conflicts within the team, maintaining a harmonious work environment.
  • Managed team of XX employees, ensuring high productivity and quality standards were met.

Co-President and Administration Executive

Carleton University Kendo Club
Ottawa, Canada
01.2023 - Current
  • Developed and implemented strategic plans to ensure the success of the organization
  • Managed financial resources in accordance with budget requirements
  • Performed administrative duties such as filing, data entry, and scheduling meetings
  • Organized and managed daily administration functions to meet corporate objectives.

Server

GoGiya Korean Restaurant
Ottawa, Canada
06.2023 - 03.2024
  • Handled money transactions accurately while following company procedures for handling cash payments
  • Operated POS terminals to input orders, split bills and calculate totals
  • Performed opening and closing duties such as setting up the dining area, restocking supplies.

Concessions Cashier

Levy
Ottawa, Canada
05.2022 - 10.2023
  • Greeted customers and provided excellent customer service
  • Operated cash register to record sales transactions, accepted payment, and gave correct change.

Hospitality Worker

Hospital Linen Services
Ottawa, Canada
12.2019 - 06.2023
  • Packaged customer orders for shipment according to company guidelines
  • Managed the receiving and shipping of all incoming and outgoing orders, ensuring accuracy in product quantity, quality and condition.

Education

Bachelor of Arts - Criminology With The Concentration of Law

Carleton University
Ottawa
04-2025

High School Diploma -

St. Patrick's High School
Ottawa
06-2021

Skills

  • Leadership
  • Computer Skills
  • Complex Problem-Solving
  • Policy Enforcement
  • Data Analytics
  • Training and mentoring
  • Communications
  • Decision Making

Community Service

  • Musician, JIL Ottawa Church
    Played a key role in leading worship services, contributing to the musical aspect of church events, and enhancing the overall worship experience.
  • Graphics Designer and Videographer, JIL Ottawa Church
    Created engaging graphic content and videos for church events and services, helping to communicate messages effectively and support the church's outreach efforts.
  • Volunteer Helper, JIL Ottawa Church
    Assisted with various church activities and events, providing support wherever needed to ensure the smooth running of operations and fostering a welcoming environment.

Certification

  • Fundamentals of Safety Leadership | Levy
  • WHMIS | Levy

Accomplishments

St-Patrick's Highschool | Tech Excellence Award

St-Patrick's Highschool | Honour Roll 2020 - 2021

Timeline

Supervisor

Levy
03.2024 - Current

Server

GoGiya Korean Restaurant
06.2023 - 03.2024

Co-President and Administration Executive

Carleton University Kendo Club
01.2023 - Current

Concessions Cashier

Levy
05.2022 - 10.2023

Hospitality Worker

Hospital Linen Services
12.2019 - 06.2023

Bachelor of Arts - Criminology With The Concentration of Law

Carleton University

High School Diploma -

St. Patrick's High School
Aldrin Dela Cruz