Aldenae Clark
Palmdale
Summary
Experienced in providing exceptional customer service through effective communication, empathy, and problem-solving skills. Proficient in managing customer inquiries, resolving issues promptly, and ensuring customer satisfaction. Known for maintaining a positive and professional demeanor in all interactions, with a strong commitment to delivering outstanding service that exceeds expectations
Overview
5
5
years of professional experience
Work History
Catering Assistant/Prep Cook
Tonya's Catering
04.2018 - 01.2020
- Provided excellent customer service by taking orders, serving food, and ensuring customer satisfaction
- Maintained cleanliness and organization of the dining area
- Collaborated with team members to ensure efficient operation of the event
- Prepared food items according to established recipes and standards
- Assisted in inventory management and stocking of supplies
- Followed food safety guidelines to ensure the health and safety of customers and staff.
- Maintained flexible work schedule to meet event needs.
Personal Shopper
Walmart inc
09.2022 - 09.2023
- Operated cash register for cash, check, and credit card transactions
- Handled incoming calls with precision and professionalism
- Assisted customers in selecting and purchasing merchandise, providing product information and recommendations
- Maintained cleanliness and organization of the store floor and merchandise displays
- Assisted with inventory management and restocking shelves.
Education
High School Diploma -
Antelope Valley Learning Academy
Palmdale, CA11.2021
Skills
- Proficient in guest relations and resolving customer issues effectively
- Strong multitasking abilities to handle inquiries, reservations, and check-ins efficiently
- Excellent communication skills, both verbal and written
- Ability to maintain composure in high-pressure situations and remain professional at all times
Timeline
Personal Shopper
Walmart inc
09.2022 - 09.2023
Catering Assistant/Prep Cook
Tonya's Catering
04.2018 - 01.2020
High School Diploma -
Antelope Valley Learning Academy
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