Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Alby Thomas

Sault Ste. Marie,ON

Summary

Experienced with providing compassionate assistance and support to community members. Utilizes effective communication and active listening to understand and address individual needs. Track record of successfully implementing tailored support plans and crisis intervention strategies.

Overview

6
6
years of professional experience

Work History

Cast Member

Galaxy Cinemas
06.2023 - Current
  • Engaged guests through interactive experiences, enhancing overall satisfaction and enjoyment.
  • Collaborated with team members to execute high-energy performances in alignment with show schedules.
  • Provided exceptional customer service, addressing inquiries and resolving issues promptly and efficiently.
  • Assisted in maintaining cleanliness and organization of performance areas, ensuring a safe environment for guests.
  • Adapted to fast-paced environments while effectively managing multiple responsibilities during peak hours.
  • Participated in regular team meetings, sharing insights on guest interactions and suggesting process improvements.
  • Enhanced guest experience by providing exceptional customer service and maintaining a positive attitude.

Community Support Worker (Placement)

Community Living Algoma
01.2025 - 04.2025
  • Provided direct support to individuals in daily living activities, enhancing overall quality of life.
  • Organized recreational activities that fostered positive social interactions and improved overall client satisfaction.
  • Maintained professional development through ongoing training courses, staying current on best practices in the field of community support work.
  • Developed personalized care plans, addressing each client''s unique needs and goals for improved quality of life.
  • Established trust-based relationships with clients through empathetic communication and active listening skills.
  • Assisted clients in achieving greater independence, fostering a sense of empowerment through guidance and encouragement.

Care Provider

(Private)
04.2019 - 12.2021
  • Made beds, swept floors and sanitized surfaces to support activities of daily living.
  • Assisted patients with daily personal hygiene.
  • Maintained daily living standards by assisting clients with personal hygiene needs.
  • Laundered clothing and bedding to prevent infection.
  • Engaged with patients and families to provide emotional support and daily living instruction.
  • Transported patients to medical, dental and personal care appointments.
  • Coordinated patient care plans with doctors and registered nurses and communicated treatment steps to patients.
  • Ambulated individuals around home, public and medical locations.
  • Supported total well-being by planning social and physical activities.

Education

BA. Community Development -

Algoma University
Sault Ste. Marie, ON

Skills

  • Problem-Solving
  • Grocery Shopping
  • Quick-learning
  • Well Checks
  • Accepts direction and coaching graciously
  • Flexible Schedule
  • Public Speaking
  • Victim Support Services
  • Strong teamwork
  • Event Support

Languages

English
Full Professional
Malayalam
Native or Bilingual
Hindi
Limited Working
Tamil
Professional Working

Timeline

Community Support Worker (Placement)

Community Living Algoma
01.2025 - 04.2025

Cast Member

Galaxy Cinemas
06.2023 - Current

Care Provider

(Private)
04.2019 - 12.2021

BA. Community Development -

Algoma University

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Alby Thomas