Summary
Overview
Work History
Education
Skills
Certification
Availability
Languages
Timeline
Generic
Sunil Sunny

Sunil Sunny

Waterloo,ON

Summary

Experienced customer service agent in charge of consistently ensuring that guests are happy,Completed hospitality in Canada and wants to make a career in it,Willing to move to any location in Canada,Please don't reject my resume just because of my location,I am so determined that i will work anywhere in canada and i can move anywhere in a couple of days or maximum a week

Overview

10
10
years of professional experience
1
1
Certification

Work History

Cast Member

Cineplex cinemas
10.2023 - Current
  • Establishing an exceptional guest experience
  • Managed 100's of guests every day
  • Greeting and interacting with guests will help them make priceless movie memories
  • Serving them food and alcohol and upselling whenever needed.
  • Controlling payment processes and running ticketing programs
  • Adhering to emergency protocols, security measures, and safety guidelines
  • Examining the workspace and tools every day, noting any potential risks and reporting them right away to the manager
  • Bringing care of cleaning tasks include vacuuming carpets, sweeping and mopping floors, organizing clutter, bringing out the trash, and inspecting and cleaning bathrooms.

Marketing and Media Executive

J and J colour lab
01.2021 - 01.2023
  • To market and promote the services using digital platforms and acquire more clients and address their issues
  • Managed 30 calls,emails,faxes per day from customers
  • Got 100's clients in just couples of years.
  • Contributing ideas to marketing campaigns, conducting research and analyzing data
  • To identify and define audiences, compiling, distributing and presenting ideas, information and strategies
  • Coordinating promotional activities, events and interviews, managing production and performance of multimedia content, writing media campaigns, monitoring performance of marketing campaigns.

Media Analyst

Tagfact services pvt ltd
10.2018 - 12.2020
  • Analyzing media coverage of different brands and products as per the client specified format
  • Analyzing of articles from Press, Online and Broadcast sources
  • Summarizing articles based on the context of the content by including important Themes, Topic from articles
  • Research and aggregation of media coverage for a particular company, product, brand, event, industry, etc.
  • Used to do more than 50 articles a day

Financial Accountant

J and J rubber traders
09.2014 - 09.2018
  • To prepare monthly, quarterly and yearly statements and reports by collecting data, analyzing and investigating variances
  • Summarizing data, information, and trends and advising on tax payments and filings, preparing budget and developing forecasts.

Education

Ontario College Graduate Certificate - Global hospitality management

Ontario College Graduate Certificate - Global business management

Master of Business Administration - Bangalore university, India

Skills

  • Quick-learning
  • Strong teamwork
  • Public Speaking
  • Leadership Qualities
  • Exceptional communication
  • Sales proficiency
  • Creativity and Innovation
  • Performance skills
  • Character Development
  • Exceptional interpersonal skills
  • Problem-Solving
  • Teamwork and Collaboration
  • Time Management
  • Problem-solving abilities
  • Multitasking
  • Reliability
  • Organizational Skills
  • Active Listening

Certification

  • Smart Serve, Smart Serve Ontario, 230911282689
  • Food Handler, Traincan, Inc, 24690414B
  • WHIMS

Availability

All days and nights available

Languages

English
Full Professional
Hindi
Full Professional
Malayalam
Full Professional
French
Elementary

Timeline

Cast Member

Cineplex cinemas
10.2023 - Current

Marketing and Media Executive

J and J colour lab
01.2021 - 01.2023

Media Analyst

Tagfact services pvt ltd
10.2018 - 12.2020

Financial Accountant

J and J rubber traders
09.2014 - 09.2018

Ontario College Graduate Certificate - Global hospitality management

Ontario College Graduate Certificate - Global business management

Master of Business Administration - Bangalore university, India

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Sunil Sunny