ALBERT SHAMAILOV
Vaughan,Canada
Summary
Excellent communication, practical and analytical skills including trend analysis and the ability to develop new tactics to resolve problems.
Overview
10
10
years of professional experience
1
1
Certification
Work History
RESTAURANT MANAGER
Irving Big Stop Restaurant
NS, Canada
04.2022 - 01.2024
- Managed day-to-day operations of restaurant, including scheduling, budgeting, and inventory control.
- Assisted in recruiting, interviewing and training team members
- Greeted clients and responds to guest requests in a timely, friendly and efficient manner
F&B OPERATIONS MANAGER
Queen of Sheba Hotel (Former Hilton)
Eilat, Israel
06.2021 - 04.2022
- Managed the ordering of all necessary ingredients, equipment, tools, and supplies required for daily operations.
- Developed and implemented budgets, met or exceeded sales targets, hired, trained and supervised team members and fulfilled dining needs and desires of patrons.
SUPERVISOR ROOM SERVICE
Hilton Hotel Chain
Tel Aviv, Israel
01.2019 - 01.2021
- Assisted in the management of room service for 800 guests, trained and supervised 10-15 service staff motivating them to perform at their maximum potential, providing high-quality customer service, cultivating, and maintaining long-term guest relationships.
BANQUET SUPERVISOR
Royal Beach, Isrotel Hotel Chain
Eilat, Israel
01.2016 - 01.2019
- Assisted in planning, organizing and executing all banquet functions, breakfast, coffee breaks, dinners, cocktail receptions, weddings, conferences
- Assisted in the management of all Banquet operations including guest service standards and initiatives, product quality, cost controls and overall profitability, marketing initiatives, budgeting and forecasting, department management using data analytics tools
DINING ROOM SUPERVISOR
Royal Beach, Isrotel Hotel Chain
Eilat, Israel
01.2014 - 01.2016
- Provided guidance and support to front-of-house staff members as needed.
- Supervised food and beverage set up and clean up
- Reported staff performance, inventory, overall dining room needs and special events information to Food and Beverage Director.
Education
Post-Baccalaureate Diploma - Accounting (Preparing For The CPA Designation)
Carleton University
Ottawa, ON06-2026
Postgraduate Diploma - Data Analytics
Institute of Innovation & Technology
Tel Aviv, Israel09-2021
Bachelor of Arts - Hotel And Tourism Management
Ben-Gurion University of The Negev
Eilat, Israel06-2019
Skills
- Teamwork and Leadership
- Guest Relations
- Hotel Operations
- Event Planning
- Financial management
- Budget Implementation
- POS & PMS
- Data Analysis Tools
Websites
Certification
- Food Handler (Management Level), TrainCan
- Advanced First Aid & CPR/AED, Red Cross Canada
- WHIMS, OnlineWHMIS.ca
- Smart Serve, FoodSafetyMarket
Volunteer Experience
Ambulance First Response Medical Volunteer, Tel Aviv Medical Center, Tel Aviv, Israel
Provided basic and advanced medical care when first aid emergencies occur.
Languages
English
Full Professional
Hebrew
Native/ Bilingual
Russian
Native/ Bilingual
Timeline
RESTAURANT MANAGER
Irving Big Stop Restaurant
04.2022 - 01.2024
F&B OPERATIONS MANAGER
Queen of Sheba Hotel (Former Hilton)
06.2021 - 04.2022
SUPERVISOR ROOM SERVICE
Hilton Hotel Chain
01.2019 - 01.2021
BANQUET SUPERVISOR
Royal Beach, Isrotel Hotel Chain
01.2016 - 01.2019
DINING ROOM SUPERVISOR
Royal Beach, Isrotel Hotel Chain
01.2014 - 01.2016
Post-Baccalaureate Diploma - Accounting (Preparing For The CPA Designation)
Carleton University
Postgraduate Diploma - Data Analytics
Institute of Innovation & Technology
Bachelor of Arts - Hotel And Tourism Management
Ben-Gurion University of The Negev
- Food Handler (Management Level), TrainCan
- Advanced First Aid & CPR/AED, Red Cross Canada
- WHIMS, OnlineWHMIS.ca
- Smart Serve, FoodSafetyMarket
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