Sukhdeep Singh
New Minas
Summary
Innovative leader with track record of success in driving customer satisfaction, employee engagement, and operational efficiency. Skilled in training, motivating, and managing staff, while providing exceptional customer service. Adept at problem-solving, multitasking, and creatively resolving customer and staff issues. Detail-oriented Cook successful in high-volume fast food settings. Highly skilled in different stations, cooking methods and presentations. Brings strong commitment to teamwork.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Cook
Irving Big Stop Restaurant
09.2024 - Current
- Adjusted seasonings of dishes during cooking process in order to enhance flavors
- Inspected kitchens for sanitary conditions before the start of each shift
- Prepared meals according to recipes and menus, adjusted ingredients and cooking times accordingly
- Adhered to food safety standards when storing and preparing foods
- Operated grills, fryers and broilers to cook items to quality guidelines
- Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate
- Chopped, diced and sliced vegetables and fruit ahead of rush periods
- Managed inventory levels of ingredients and supplies necessary for daily operations
Ice Cream Maker
Delish Gourmet Ice Cream
04.2024 - 08.2024
- Made Various Flavoured Rolled Ice cream and Shakes
- Performed Cashier duties as well and took care of proper Customer Service
- Contributed in creating new flavored Rolled Ice cream
- Stocked inventory of supplies needed for making ice cream including mix-ins, sprinkles, sauces
- Inspected equipment regularly to identify potential issues or repairs needed
- Trained new employees on proper use of equipment as well as safety procedures related to food handling
- Monitored temperatures to ensure optimal freezing conditions during production
FOOD SERVICE SUPERVISOR
Punjabi by Nature Restaurant
10.2022 - 01.2024
- Trained and coached staff on proper food handling techniques, customer service skills, and product knowledge
- Ensured all safety protocols were being followed at all times
- Maintained accurate inventory of all products, supplies, equipment, and resources needed for operations
- Developed and implemented new menu items according to customer feedback
- Trained staff to accomplish routine kitchen and service tasks for maximizing productivity
STORE ASSOCIATE
Sabzi Mandi
09.2022 - 11.2023
- Provided excellent customer service, demonstrating strong interpersonal and communication skills
- Demonstrated ability to work in a fast-paced environment while staying organized and attentive to detail
- Restocked shelves with appropriate items to support availability
- Restocked vegetables and ensuring their quality while keeping them fresh and up to the customer satisfaction
- Worked effectively as part of a team to complete tasks efficiently
- Provided excellent customer service by responding to inquiries, providing product knowledge, and resolving complaints
- Responded quickly to meet customer needs and resolve problems
FOOD AND BEVERAGE SERVER
Punjabi by Nature Restaurant
09.2021 - 10.2022
- Developed strong communication and customer service skills while working as a Food and Beverage Server in a fast-paced environment
- Utilized knowledge of ingredients in menu items to provide customers with accurate information about their meals
- Prepared drinks by following recipes and preparation techniques
- Maintained cleanliness standards in the dining room by wiping down tables after each seating
- Maintained an organized work area, ensuring all items were properly stocked and stored according to health code regulations
- Performed tasks such as setting tables, stocking supplies, cleaning dining areas, refilling condiments, and washing dishes quickly and efficiently
- Retained thorough knowledge of menus and current specials to inform guests
- Promoted clean, safe and neat environment to foster pleasant dining experiences
BAKERY ASSISTANT
United Bakery Manufacturing
09.2021 - 11.2021
- Performed daily maintenance tasks such as cleaning and sanitizing surfaces, utensils and equipment
- Followed precise instructions from head baker when producing items
- Ensured all food safety regulations were followed during production process
- Collaborated with colleagues to complete tasks efficiently and effectively within deadlines
- Provided support to other departments when needed during peak hours
DATA ENTRY OPERATOR
The English Planet
08.2020 - 04.2021
- Created and maintained detailed records of all data entry activities to ensure accuracy
- Performed quality assurance checks on data entries to ensure accuracy of information
- Entered customer and account data by inputting alphabetic and numeric information on keyboard or optical scanner according to screen format
- Organized data into logical format for presentation in reports, documents, and other written materials
Education
Computer System Technician
Seneca college
North York, ONSkills
- Food and Beverage Orders
- Chef Consultations
- Beverage Preparation
- Portion Sizes
- Food Safety Handling
- Food safety oversight
- Sanitation
- Cooking
- Customer service
- POS system operation
- Lift up to 55 pounds
Languages
English
Punjabi
Hindi
Certification
FoodSafe Level 1
First Aid and CPR Level C
Timeline
Cook
Irving Big Stop Restaurant
09.2024 - Current
Ice Cream Maker
Delish Gourmet Ice Cream
04.2024 - 08.2024
FOOD SERVICE SUPERVISOR
Punjabi by Nature Restaurant
10.2022 - 01.2024
STORE ASSOCIATE
Sabzi Mandi
09.2022 - 11.2023
FOOD AND BEVERAGE SERVER
Punjabi by Nature Restaurant
09.2021 - 10.2022
BAKERY ASSISTANT
United Bakery Manufacturing
09.2021 - 11.2021
DATA ENTRY OPERATOR
The English Planet
08.2020 - 04.2021
Computer System Technician
Seneca college
FoodSafe Level 1
First Aid and CPR Level C