Alanis Belec
Kamloops,Canada
Summary
Dedicated and disciplined professional with a passion for continuous learning and growth in diverse environments. Able to adapt quickly, stay composed under pressure, and follow strict procedures. Brings strong communication skills, attention to detail, and solid work ethic developed through extensive experience in various fields.
Overview
8
8
years of professional experience
Work History
Court Clerk
Ministry of Attorney General
03.2025 - Current
- Manage confidential information securely, upholding the integrity of the court system.
- Answer telephone calls, take messages and transfer calls to appropriate colleagues.
- Prepare court files and documents in alignment with established protocols.
- Prepare court orders and send to Judges for signature.
- Strengthen public trust by providing exceptional customer service to individuals seeking assistance or information about their cases.
- Increase court efficiency by checking and processing court documents, and maintaining accurate case records.
Production Worker
Tolko Industries
12.2022 - 02.2025
- Ensure smooth production of plywood in a fast paced environment and resolve issues quickly for increased productivity.
- Follow safety procedures and guidelines on handling product and maintain clean and safe working environments.
- Operate mill equipment properly to avoid workplace hazards and injuries.
- Assess hazards and perform lock outs before entering danger zones.
- Take on additional shifts during peak work periods to keep productivity high.
- Assist in training new employees on production processes and safety protocols.
Dispatcher, Seasonal
BC Wildfire Service
05.2022 - 11.2022
- Receive and respond to initial fire reports in a timely manner.
- Handle all radio transmissions in a fast paced environment.
- Receiving and documenting communications between multiple individuals with a typing speed of 55 wpm.
- Documenting fire updates with high attention to detail.
- Monitor safety check ins for all fire line personnel including crews, equipment operators and aircraft.
- Multitasking for long period of times while being flexible to fast changing conditions.
Office Administrator
Rock Construction
02.2022 - 05.2022
- Complete data entry in Excel spreadsheets.
- Answering the phone, routing calls, delivering messages and greet visitors.
- Organizing and maintaining electronic and paper filing systems.
- Book flights and accommodations for employees with high attention to detail.
- Assist manager with Accounts Payable/Receivable.
Front Desk Agent
Civeo - LNG Canada - Sitka Lodge, P2 Lodge, Merritt Lodge
10.2019 - 02.2022
- Checking a high volume of guests in and out of camp using camp management software systems.
- Demonstrate strong multitasking skills in a busy work environment.
- Create reservations for incoming guests and maintain accurate records of guest information.
- Verify and send off charge sheets for approval.
- Answer email and phone inquiries and resolve guest concerns in a timely manner while providing exceptional customer service.
- Analyze and gather data before sending reports to the client.
Catering Administrative Clerk
Sodexo - LNG Canada Cedar Valley Lodge
03.2021 - 09.2021
- Support the Executive Chef and Sous Chefs in departmental reporting and administrative tasks to enhance productivity.
- Complete data entry and prepare for kitchen audits using high attention to detail.
- Manage timecards for +190 employees.
- Improve organization and efficiency by maintaining filing systems.
- Assist the Health and Safety department in encouraging employees to work safely.
Sales Associate
Pet Valu
05.2018 - 10.2019
- Greet customers as they walk in through the door.
- Organize racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handle cash transactions and process returns efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers and provide strong product knowledge to encourage repeat business and customer satisfaction.
- Prepare merchandise for sales floor by pricing, tagging and checking expiry dates weekly.
- Help customers locate products and checked store website for product alternatives.
- Take inventory of stock.
Customer Service Representative
Scotiabank
09.2017 - 10.2019
- Manage high-volume transactions during peak hours while maintaining attention to detail, ensuring seamless customer experience.
- Balanced cash drawers accurately at the end of each shift, minimizing discrepancies in financial records.
- Update customer records confidentially and assist them with navigating the online banking website.
- Answered customer inquiries regarding account balances, transaction history, service charges and products.
- Ensure files are always kept organized and confidential.
- Schedule appointments with financial advisors and bank manager.
- Manage high-stress situations effectively, maintaining professionalism under pressure while resolving disputes, conflicts or addressing concerns.
Education
Social Sciences
Cegep De L’Outaouais
Gatineau, QCDiploma -
Sieur-de-Coulonge High School
01.2014
Skills
- Fully bilingual; English and French verbal and written
- Strong work ethic, reliable and efficient
- Detail oriented with strong organizational and problem solving skills
- Capable of working independently or in a team
- Proficient in MS Office
- Time management
- Customer service
Skills
Languages
English
Native or Bilingual
French
Native or Bilingual
Timeline
Court Clerk
Ministry of Attorney General
03.2025 - Current
Production Worker
Tolko Industries
12.2022 - 02.2025
Dispatcher, Seasonal
BC Wildfire Service
05.2022 - 11.2022
Office Administrator
Rock Construction
02.2022 - 05.2022
Catering Administrative Clerk
Sodexo - LNG Canada Cedar Valley Lodge
03.2021 - 09.2021
Front Desk Agent
Civeo - LNG Canada - Sitka Lodge, P2 Lodge, Merritt Lodge
10.2019 - 02.2022
Sales Associate
Pet Valu
05.2018 - 10.2019
Customer Service Representative
Scotiabank
09.2017 - 10.2019
Diploma -
Sieur-de-Coulonge High School
Social Sciences
Cegep De L’Outaouais
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