Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Alandra Hamilton

Toronto

Summary

Dedicated and results-oriented Customer Service Professional with a proven track record of delivering exceptional service to diverse clientele. Seeking to leverage my broad range of skills to excel in a dynamic customer service role.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Mover

Move Tactics
01.2019 - Current
  • Communicate effectively with clients to understand their needs.
  • Created progress reports for weekly meetings
  • Coordinated with operations to meet strict deadlines
  • Safely load and unload furniture and boxes
  • Pack items securely to prevent damage during transport.

Cash Processor

Perativ General Partnership
01.2019 - 11.2023
  • Use MS Excel for daily treasury reports
  • Prepare and edit correspondence, communications, presentations, and other documents.
  • Ensure treasury is balanced and new templates are created
  • Process, verify and reconcile inbound and outbound currency transactions;
  • Input information from a variety of sources into a computer database

Customer Service Representative

LCBO
09.2018 - 01.2019
  • Operating cash registers in a fast paced manner
  • Provide outstanding customer service by addressing inquiries and resolving issues.
  • Keep the checkout area clean, organized, and well-stocked.
  • Verify prices, manage inventory, and restock items as needed.
  • Work with the team to meet store goals and boost customer satisfaction.
  • Balance and reconcile cash drawer at shift start and end.

Cashier

Guess Factory
11.2015 - 04.2018
  • Resolved customer complaints and provided product information
  • Operate cash registers and handle cash transactions efficiently
  • Restocked shelves and displays to ensure products were available and neatly presented for customers
  • Follows all company policies, procedures and practices, including management direction
  • Compiled and maintained non-monetary reports and records

Education

Ontario Secondary School Diploma -

Thistletown Collegiate
Toronto, ON
06.2015

Skills

  • Communication Skills
  • Analytical thinking & Innovation
  • Creativity and Originality
  • Time Management Skills
  • Attention to Detail
  • Microsoft Office

Languages

English

Certification

  • WHIMIS and CPR Certification

Timeline

Mover

Move Tactics
01.2019 - Current

Cash Processor

Perativ General Partnership
01.2019 - 11.2023

Customer Service Representative

LCBO
09.2018 - 01.2019

Cashier

Guess Factory
11.2015 - 04.2018

Ontario Secondary School Diploma -

Thistletown Collegiate

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Alandra Hamilton