Oversaw daily operations in the restaurant, ensuring smooth workflow and timely completion of tasks.
Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
Worked closely with my district manager, Kevin Harvey, he trusted me with training the staff at the Simi Valley location after working at Ventura for so long
Cross-trained existing employees to maximize team agility and performance.
Tracking daily revenue and sales totals
Cashier
Rite Aide Pharmacy
05.2021 - 08.2021
Welcomed customers and helped determine their needs.
Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Organized customer's prescriptions
Sent requests to patient’s doctors for medicine
Prepared trays for flu shots as well as covid tests.
Education
Associate of Science - Biology
Ventura College
Ventura, CA
06-2026
Skills
Quick to learn new concepts and adapt to changing environments
Excellent communication skills, with the ability to articulate ideas clearly and work effectively with teams
Highly self-motivated with a strong drive to excel and deliver results
Skilled at prioritizing tasks to optimize time and resource use for maximum productivity
Exceptional customer service skills, focused on providing efficient, friendly, and solutions-oriented support
Languages
English
Native or Bilingual
Interests
Learning new recipes, Xiao Long Bao was my most recent dish
Crocheting, working on a puff flower blanket
Hiking, training for Yosemite half dome hike
Reading, currently reading A Little Life by Hanya Yanagihara