ALANA COBER
Comox,BC
Summary
Dynamic team player with skills including customer service, retail, serving, bartending, social media marketing, photography, and videography. Thrives in high-volume, fast-paced environments.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Retail Sales Associate
West and Co Consignment Boutique
01.2022 - Current
- Explain contracts and selling policies to first-time consignors.
- Conduct clothing inventory and determine pricing through online comparison and the Ricochet system.
- Create online descriptions, take photos for the website.
- Curating social media posts to encourage sales through Instagram and Facebook.
- Managing administrative tasks, including item returns or donations and maintaining inventory records.
Bartender and Server
Fabbrica
10.2020 - 09.2021
- Processed customer orders and promoted beverages and food while preparing drinks.
- Upheld fine dining service standards while serving and communicating with back-of-house staff.
- Ensured stock of wine, beer, and beverage ingredients prior to the shift, then cleaned and disassembled the bar at the end of each shift.
- Served a designated table section and bar seats.
- Followed COVID-19 precaution's during the pandemic.
Supervisor, Bartender and Server
Winifred's English Pub
02.2019 - 09.2020
- Supervised shift responsibilities, including table service assignments and coordination with kitchen and servers.
- Provided table service and made drinks when the bartender was unavailable.
- Experienced various staffing and capacity scenarios in the pub, patio and bar setting.
Guest Attendant
Georgian Traditions Chartwell Retirement Home
11.2018 - 06.2019
- Provided care and support to residents in their daily routines.
- Performed housekeeping services for resident rooms and shared living areas.
- Supported the administration of medications when needed.
Videographer, Photographer and Social Media Representative
Sea & Ski Realty Brokerage Ltd
10.2017 - 08.2018
- Filmed, photographed and edited real estate content for promotional material.
- Managed and edited the website through Wix.
- Engaged in storytelling and crafting theme-based articles to compellingly showcase and promote the community and lifestyle.
Server
Mj Byrnes Irish Pub
08.2017 - 01.2018
Server
The Pub on King
10.2015 - 01.2017
Service Attendant
Petro Canada
01.2015 - 09.2015
Barista
Trailhead Cafe
08.2014 - 12.2014
Videographer and Editor
Bright Sky Wedding Designs
09.2013 - 08.2014
Cashier and Drive Thru
McDonald's
02.2011 - 02.2013
Education
Advanced Diploma - Broadcasting, Radio, Television And Film
Niagara College
Welland, ON04-2014
High School Diploma -
Secondary School
Baden, ON06-2010
Skills
- Extensive customer service experience over many years
- Successful teamwork and collaboration in many fast-paced work environments
- An honest and reliable individual
- Hardworking, flexible, and self-motivated
- Approachable, engaging and personable
- Creative and innovative thinker
Certification
- Class G Drivers License
- Smart Serve Certified, renewed 2020
- Proficient in Microsoft Word, Excel, Sheets, Final Cut Pro editing studio, Adobe Photoshop and Premier Pro, Ricochet consignment software, OpenTable restaurant booking, 7Shifts scheduling, Wix website creator
Timeline
Retail Sales Associate
West and Co Consignment Boutique
01.2022 - Current
Bartender and Server
Fabbrica
10.2020 - 09.2021
Supervisor, Bartender and Server
Winifred's English Pub
02.2019 - 09.2020
Guest Attendant
Georgian Traditions Chartwell Retirement Home
11.2018 - 06.2019
Videographer, Photographer and Social Media Representative
Sea & Ski Realty Brokerage Ltd
10.2017 - 08.2018
Server
Mj Byrnes Irish Pub
08.2017 - 01.2018
Server
The Pub on King
10.2015 - 01.2017
Service Attendant
Petro Canada
01.2015 - 09.2015
Barista
Trailhead Cafe
08.2014 - 12.2014
Videographer and Editor
Bright Sky Wedding Designs
09.2013 - 08.2014
Cashier and Drive Thru
McDonald's
02.2011 - 02.2013
- Class G Drivers License
- Smart Serve Certified, renewed 2020
- Proficient in Microsoft Word, Excel, Sheets, Final Cut Pro editing studio, Adobe Photoshop and Premier Pro, Ricochet consignment software, OpenTable restaurant booking, 7Shifts scheduling, Wix website creator
Advanced Diploma - Broadcasting, Radio, Television And Film
Niagara College
High School Diploma -
Secondary School
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