Summary
Overview
Work History
Education
Skills
Languages
Available time
Timeline
Generic

Alan Yu

Edmonton,AB

Summary

Efficient Ticket Agent with 3 month of experience in fast-paced environments. Reliable team member with adaptability and situational awareness- supporting team members after identifying deficiencies. Established methods for streamlining ticket sales and cashier operations.

Energetic Volunteer offering outstanding telephone etiquette, social media and interpersonal skills. Multi language ability, can also serve in Chinese community.

Well-trained individual with past experience working with children and elderly people. Punctual, dedicated and adapt ability to service.

Overview

3
3
years of professional experience

Work History

Parking Ticket Seller, Parking Enforcement Officer

Pacific National Exhibition
07.2022 - 09.2022

Adapted quickly to changes in event schedules or ticket availability, ensuring that customers received accurate and up-to-date information at all times.

Handled cash transactions securely while maintaining an accurate record of all financial activities within the box office.

Worked collaboratively with coworkers during busy periods to provide seamless support across multiple areas of operation.

Enhanced customer satisfaction by providing accurate and timely information on ticket prices, seating options, and event details.

Logistics Activities Volunteer

Vancouver BIA Society
12.2019 - 09.2022

Help festival organizers make logistics arrangements, such as material distribution, personnel transfer, and work assignments.

Christmas Gift Wrap Front Desk Staff

Volunteer Burnaby at Brentwood Center
11.2021 - 01.2022

My performance as gift wrapping volunteer was highly rated by Brentwood Town Centre staff and attendees.

I have demonstrated excellent interpersonal skills when communicating with thepublic and animpressive teamwork spirit when working with other gift wrappers.

I have the ability to maintain a high level of cooperation with the team in the COVID-19 pandemic and other high-risk environments.

Gate Checker Volunteer

Chinatown Fire Dragon festival
09.2021 - 09.2021

Help tourist, provide translation services to people who do not understand English.

Education

Bachelor of Science - Computing Science

University of Alberta
Edmonton, AB
06.2028

High School Diploma -

Alpha Secondary School
Burnaby, BC
04.2023

Skills

  • Documentation and Recordkeeping
  • Friendly, positive attitude
  • English, Mandarin language skills
  • Payment Processing
  • Organization
  • Complaint Handling

Languages

English
Full Professional
Chinese (Mandarin)
Native or Bilingual
Japanese
Elementary

Available time

Monday- Thursday: 6 PM - 10 PM

Friday - Sunday: All day

Timeline

Parking Ticket Seller, Parking Enforcement Officer

Pacific National Exhibition
07.2022 - 09.2022

Christmas Gift Wrap Front Desk Staff

Volunteer Burnaby at Brentwood Center
11.2021 - 01.2022

Gate Checker Volunteer

Chinatown Fire Dragon festival
09.2021 - 09.2021

Logistics Activities Volunteer

Vancouver BIA Society
12.2019 - 09.2022

Bachelor of Science - Computing Science

University of Alberta

High School Diploma -

Alpha Secondary School
Alan Yu