Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Alan Wei

Scarborough,ON

Summary

Proven to enhance customer satisfaction and boost sales at Paopao Vape, I bring expertise in sales and inventory management. Leveraging strong organizational skills and a goal-oriented approach, I've successfully driven projects to completion and fostered lasting relationships with key suppliers, significantly improving operational efficiency.

Overview

3
3
years of professional experience

Work History

Sales Clerk

Paopao Vape
01.2024 - Current
  • Maintained a clean, organized sales floor to promote a pleasant shopping experience for customers.
  • Developed strong relationships with customers, driving repeat business and loyalty.
  • Processed transactions quickly and accurately, maintaining a high level of customer satisfaction.
  • Kept front check out area clean and organized for efficient service.
  • Collaborated with team members to achieve store sales targets and improve overall performance.
  • Boosted sales by effectively promoting products and engaging with customers.
  • Assisted customers by finding items quickly to boost store satisfaction rates.
  • Processed payments and returns with accuracy and efficiency.

Front and Back Desk Receptionist

Dahu Hotpot
10.2022 - 10.2023
  • Handled sensitive client information with discretion, ensuring confidentiality at all times.
  • Expedited invoice processing by accurately verifying charges and submitting payments on time.
  • Improved office workflow by accurately managing data entry tasks for timely record updates.
  • Enhanced the overall client experience by maintaining a clean and welcoming reception area.
  • Provided exceptional customer service, resolving issues promptly to ensure client satisfaction.
  • Streamlined appointment scheduling for improved time management and increased client appointments.

Logistics Assistant

Ming's Agency
03.2022 - 09.2023
  • Oversaw daily inventory counts to maintain data accuracy.
  • Prepared reports tracking information such as purchase orders, inventory numbers, and invoicing activities.
  • Worked with vendors to schedule daily pickups and weekly deliveries.
  • Improved supply chain efficiency by establishing strong relationships with key suppliers and carriers.
  • Managed purchase order processing from initiation to completion, verifying accuracy at each stage to prevent errors or delays in fulfillment.
  • Ensured accurate documentation, maintaining detailed records of shipments, invoices, and receipts for compliance purposes.

Cashier

Black Infinity
10.2022 - 01.2023
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Receptionist

Ming's Agency
02.2021 - 09.2022
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Resolved customer problems and complaints.
  • Handled cash transactions and maintained sales and payments records accurately.
  • Answered central telephone system and directed calls accordingly.

Education

GED -

Toronto Metropolitan University
Toronto, ON
05.2024

Skills

  • Goal-Oriented
  • Cash Register Operation
  • Organization
  • Sales expertise
  • Shipping and receiving
  • Warehouse Operations
  • Recordkeeping
  • Inventory management procedures
  • Organization skills
  • Time Management
  • Telephone skills
  • Data Entry

Languages

English
Professional Working
Chinese (Mandarin)
Native or Bilingual

Timeline

Sales Clerk

Paopao Vape
01.2024 - Current

Front and Back Desk Receptionist

Dahu Hotpot
10.2022 - 10.2023

Cashier

Black Infinity
10.2022 - 01.2023

Logistics Assistant

Ming's Agency
03.2022 - 09.2023

Receptionist

Ming's Agency
02.2021 - 09.2022

GED -

Toronto Metropolitan University

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Alan Wei