CRM AND RMS
Akshit Bhatia
Brampton,ON
Summary
With two years of experience at Freedom Mobile, I am a committed and results-driven retail sales supervisor who is skilled at motivating teams to meet goals and deliver outstanding customer service. My goal is to work for a company where one may make use of their innate abilities and support the company’s goals and objectives. I am committed to achieving success and ready to grow professionally and acquire new abilities
Overview
3
3
years of professional experience
4
4
Languages
Work History
Retail Sales Supervisor
Freedom Mobile
7 2022 - Current
- Led a team of 4-5 sales associates, providing guidance, training, and performance evaluations
- Monitored inventory levels and implemented effective merchandising strategies to optimize product visibility and sales
- Implemented effective sales strategies to achieve and exceed sales targets consistently
- Collaborated with upper management to implement promotional campaigns and achieve company objectives.
Concierge
Samsonshield INC.
04.2022 - 06.2022
- Manage resident inquiries, complaints, and requests effectively and promptly
- Coordinate maintenance requests and ensure timely resolution of issues
- Maintain a comprehensive knowledge of condominium facilities, services, and local amenities
- Assist in organizing resident events and activities to foster community engagement.
Cashier
Tim Hortons
01.2022 - 04.2022
- Operated POS system to process transactions accurately and efficiently
- Handled cash, credit, and debit card transactions with precision
- Greeted customers warmly and assisted them in placing orders
- Collaborated with team members to ensure timely and accurate order fulfillment.
Membership Associate
Costco Wholesale
10.2021 - 01.2022
- Greeted and assisted members with registration, renewal, and inquiries regarding membership benefits
- Processed new membership applications and accurately entered data into Costco's membership system
- Educated members on Costco's services, promotions, and membership rewards programs.
Education
Bachelors in Computer Applications -
Amity University
Noida, India 05.2001 -
Diploma in Computer Programming -
Seneca College
01.2023
Skills
Building Customer Relations
Building Upselling Strategies
Cross-selling Techniques
Industry Awareness
Staff Management
Operations Management
Inventory Control
Data Analytics
Complex Problem Solving
Software
Microsoft Office Suite
AWS, AZURE And Google Cloud Platform
Database Management (SQL, MySQL)
Timeline
Concierge
Samsonshield INC.
04.2022 - 06.2022
Cashier
Tim Hortons
01.2022 - 04.2022
Membership Associate
Costco Wholesale
10.2021 - 01.2022
Bachelors in Computer Applications -
Amity University
05.2001 -
Retail Sales Supervisor
Freedom Mobile
7 2022 - Current
Diploma in Computer Programming -
Seneca College