Summary
Overview
Work History
Education
Skills
Timeline
Generic

Akshay Kalia

Dartmouth

Summary

Seeking a responsible challenging position in a competitive organization where I can utilize my analytical as well as thinking skills that will help in growth of organization as well as mine. Hardworking, highly motivated professional eager to lend combined knowledge and skills to enhance business performance. Operates well in both individual and team capacities, leveraging seasoned work ethic to quickly adapt to different processes and drive company objectives. Resourceful and results-driven with a passion for growth and efficiency to meet company needs and increase service value.

Overview

6
6
years of professional experience

Work History

TRANSIT BUS OPERATOR

Halifax Transit
02.2023 - Current
  • Responded promptly to radio transmissions from dispatchers or supervisors.
  • Conducted post-trip inspections after completion of routes to ensure proper functioning of equipment.
  • Excelled in customer service, resolving passenger complaints and issues with tact and diplomacy.
  • Demonstrated knowledge of traffic regulations and safe driving practices.
  • Handled passenger emergencies and disruptions.

DELIVERY DRIVER

Drake Int. - Day and Ross
08.2022 - 12.2022
  • Loaded and unloaded vehicle, delivered packages to customers’ doors and collected payments upon delivery.
  • Reviewed orders before delivery and confirmed completeness and proper invoicing.
  • Complied with established company policies and procedures and DOT regulations to maximize road safety.
  • Secured products and equipment on trucks to prevent accidents and damages.

SHIFT MANAGER

KFC Restaurants
08.2020 - 05.2022
  • Oversaw opening and closing duties and delegated tasks to team members for optimal productivity.
  • Addressed and resolved customer inquiries and complaints to restore satisfaction.
  • Delivered exceptional service and addressed customer challenges with tact and diplomacy.
  • Delivered empowering leadership and coaching to motivate employees and increase retention.
  • Monitored staff resources and projected future operational needs.

WAREHOUSE TECHNICIAN

PepsiCo Foods Canada
12.2019 - 08.2020
  • Managed inventory by manually counting stock, investigating discrepancies and adjusting errors.
  • Managed warehouse equipment, conducting inspections and coordinating service needs with maintenance department.
  • Leveraged scanners and computers to document completed work and record inventory data.
  • Operate forklifts and pallet jacks to store, stack, or palletize materials in accordance with prescribed storage methods.

DELIVERY COURIER

Amazon DT01
05.2019 - 08.2020
  • Recorded items delivered and picked up and recipient responses to messages.
  • Operated hand-held scanning device to track items delivered.
  • Collaborated with dispatch and other team members to coordinate different routes and reallocate pickups and drop-offs.

Education

Diploma - Energy Systems Engineering Technician

Centennial College
05.2019

High School Diploma - Science in Applied Science

Woodlands Overseas School
04.2017

Skills

  • Customer service
  • Analytical thinking
  • Inventory management
  • Punctuality
  • Prioritization
  • Organization
  • Device inspection
  • Problem-solving

Timeline

TRANSIT BUS OPERATOR

Halifax Transit
02.2023 - Current

DELIVERY DRIVER

Drake Int. - Day and Ross
08.2022 - 12.2022

SHIFT MANAGER

KFC Restaurants
08.2020 - 05.2022

WAREHOUSE TECHNICIAN

PepsiCo Foods Canada
12.2019 - 08.2020

DELIVERY COURIER

Amazon DT01
05.2019 - 08.2020

High School Diploma - Science in Applied Science

Woodlands Overseas School

Diploma - Energy Systems Engineering Technician

Centennial College

Similar Profiles

CREATE PROFILE
Akshay Kalia