Akshay
Summary
Proven achiever with a history at Adidas, adept in customer engagement and needs assessment. Demonstrated ability to enhance sales revenue and customer satisfaction through strong work ethic and team collaboration. Excelled in achieving monthly sales targets and building rapport, showcasing reliability and a knack for upselling. Energetic and dependable professional with excellent customer service, organizational and communication skills. Anticipates customer needs and provides service proactively while quickly and accurately responding to customer inquiries. Demonstrates consistently positive attitude and creates welcoming atmosphere for customers and colleagues.
Overview
3
3
years of professional experience
Work History
SCO Attendant
Walmart
04.2024 - Current
- Kept facilities clean, neat, and organized to give areas professional and fresh appeal.
- Collaborated with team members to improve overall service quality and guest experience.
- Provided excellent customer service to guests by promptly responding to inquiries and requests.
- Maintained a clean and safe environment for guests through regular inspection and cleaning tasks.
- Responded to customer requests efficiently and with knowledgeable assistance.
Crew Member
McDonald's
06.2022 - 12.2023
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Enhanced team productivity by maintaining a clean and organized workspace for crew members.
- Ensured accurate order fulfillment with diligent attention to details while assembling meals.
- Contributed to increased sales by upselling menu items and promoting special offers.
- Assisted in reducing wait times by efficiently managing customer queues during peak hours.
Sales Associate
Adidas
10.2021 - 12.2022
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
Education
Bachelor of Arts - Tourism And Hospitality
Mount Saint Vincent University
Skills
- Strong Work Ethic
- Patience and understanding
- Team player attitude
- Reliability and punctuality
- Cleanliness and hygiene
- Customer Engagement
- Cooking
- Customer Needs Assessment
- Order Processing
- Promotional support
- Inventory Control
- Beverage Preparation
Languages
English
Full Professional
Hindi
Native or Bilingual
Punjabi
Professional Working
Availability
Monday to Sunday full time
Timeline
SCO Attendant
Walmart
04.2024 - Current
Crew Member
McDonald's
06.2022 - 12.2023
Sales Associate
Adidas
10.2021 - 12.2022
Bachelor of Arts - Tourism And Hospitality
Mount Saint Vincent University
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