Akshat Arora
Toronto,ON
Summary
Results-driven professional with a strong background in business administration and economics. Experienced in operations and management, demonstrating expertise in task coordination, resource optimization, and strategic planning. Track record of maintaining high operational standards. Known for strong organizational abilities, attention to detail, and a data-driven approach to problem-solving.
Overview
3
3
years of professional experience
Work History
Dispatcher
FleetOptics
Mississauga, Ontario
06.2023 - Current
- Oversee daily loadout and dispatch, ensuring all drivers are equipped to start deliveries on time, leading to streamlined operations and timely delivery performance.
- Manage the onboarding and offboarding process for employees, and conduct end-of-day closing tasks, including vehicle inspections and asset returns.
- Coordinate schedules for delivery associates, maintaining sufficient route coverage and adapting to dynamic staffing needs.
- Document on-the-road incidents and maintain accurate records in compliance with company standards.
- Respond to company communications (emails, calls) promptly, maintaining operational continuity and resolving issues with urgency.
- Performed administrative duties such as filing paperwork, updating databases, and preparing documents for review by management staff.
Sales Associate
Cellular Point
Brampton, Ontario
05.2022 - 04.2023
- Engaged with customers to facilitate sales of cellular devices and wireless services, providing outstanding customer service in person and via phone.
- Supported store operations, including inventory control, cash handling, and visual merchandising, ensuring a smooth and professional customer experience.
- Developed personal sales strategies to exceed monthly sales targets, contributing to increased store revenue.
- Actively participated in local marketing efforts and community events to boost brand visibility and customer engagement.
- Worked with fellow sales team members to achieve group targets.
Education
Post Graduate Certificate - Business Administration
York University
Toronto05-2022
Bachelor of Arts - Economics
Delhi University
New Delhi11-2020
Skills
- Software: MS Excel, PowerPoint
- Communication: Strong verbal and written communication skills
- Database updates
- Critical thinker
- Updating logs
Timeline
Dispatcher
FleetOptics
06.2023 - Current
Sales Associate
Cellular Point
05.2022 - 04.2023
Post Graduate Certificate - Business Administration
York University
Bachelor of Arts - Economics
Delhi University
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