Akram Zaoui

• Checked department signage and confirmed proper pricing, making sure sale items accurate.
• Restocked cases with new merchandise and removed expired items for proper disposal.
• Answered questions from customers and discussed new products placed in dairy cases.
• Worked closely with employees to improve practices, techniques and safety choices, optimizing performance, and minimizing waste.
• Handled large dairy section by maintaining section cleanliness, product rotation and displays.
• Checked and logged temperatures in cases and coolers to maintain proper settings.
• Satisfied customer orders for fresh products.

• Explained important features of guest rooms to travelers.
• Transferred luggage, bags and other items from vehicles and main lobby to and from guest rooms with wheeled cart.
• Responded immediately to any guest requests or concerns and promptly resolved issues.
• Escorted guests to and from rooms and assisted with baggage.

• Assisted customers by finding items quickly to boost store satisfaction rates.
• Removed trash, swept, and mopped floors for professional appearance.
• Pleasantly greeted customers and provided prompt and courteous service.
• Helped customers complete purchases by moving heavy items, collecting payments, and bagging purchases.
• Used pallet jacks and hand trucks to move merchandise to sales floor for stocking.
• Retrieved items for customers and verified prices.
• Addressed customer complaints and concerns, providing mutually beneficial solutions.
• Stocked shelves and organized merchandise displays for easy retrieval.
• Set up new sales displays each week with fresh merchandise.
• Worked with floor team and managers to meet wide range of customer needs.

• Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
• Pleasantly greeted customers and provided prompt and courteous service.
• Checked for outdated and overripe grocery items and removed from inventory.
• Kept tidy and organized area to comply with cleanliness standards.
• Trained new employees to provide knowledge of proper produce handling and rotation procedures.
• Stocked merchandise, clearly labeling items, and arranging according to size or color.
• Recommended complementary purchases to customers, increasing revenue.
• Wrapped, boxed and weighed bakery department products.

- Install and maintain hardware and software

- Administer user accounts

- Log incidents in Service Desk Plus

- Troubleshoot technical issues ( software, hardware and networking)

- Sell computers and electronic equipment

- Providing exceptional customer service

- Repair of computer equipment

• Provided high-level technical support by resolving inquiries by phone, e-mail and web consistent with department and team service levels and goals.
• Offered technical support and guidance to contractors, project inspectors and general public.

• Pleasantly greeted customers and provided prompt and courteous service.
• Removed trash, swept, and mopped floors for professional appearance.
• Used pallet jacks and hand trucks to move merchandise to sales floor for stocking.
• Retrieved items for customers and verified prices.
• Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
• Worked with floor team and managers to meet wide range of customer needs.
• Assisted customers by finding items quickly to boost store satisfaction rates.
• Rotated grocery products ensuring that expired or spoiled items were immediately removed and adhered to "first in, first out" rule.